When writing a product review, please follow these guidelines:
- Focus solely on the product you are reviewing, and/or your actual experience using that product
- The review should not address customer service, shipping or purchase matters. Please contact Customer Service directly for questions/comments regarding these matters
- Provide specific details about what you did and didn't like about the product
- Remember that the purpose of submitting a product review is to provide insight for other customers who are considering purchasing the product
- Keep in mind that all submitted product reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post a product review if it contains any of the following:
- Any information not related to the actual merchandise
- Obscenities, defamatory language, or other language not suitable for a public forum
- Prices, advertisements, “spam” content, or references to other products, offers, websites, or competitors
- Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
- Critical or spiteful comments about other product reviews posted on the page or their authors
- Any imagery that demonstrates incorrect use of the merchandise
Product reviews will not be posted if the reviewer does not have experience using the product. Product reviews must meet all internal guidelines and be written in English.
We try to check and post product reviews within 36 hours of their submission. If a product review is not posted after that time, it may have violated one of the guidelines above and therefore did not get approved. Following the guidelines on this page will ensure your product review is posted.
As stated above, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other Customer Service issues, please do not submit this information though our product review system. Our customer service associates will not see it if you submit it using the product review system. Instead, please contact Customer Service directly.
Thank you for taking the time to share your opinion.
