Ratings and Reviews
Top Rated Product
Creative Zen 4GB MP3 Video Player, Black

Creative Zen 4GB MP3 Video Player, Black

Enjoy up to 1,000 songs, watch up to 15 hours of videos or browse hundreds of photos on this credit card-sized player. You can record your thoughts on the fly with the built-in voice recorder. The Zen has iTunes support, and there's a convenient SD memory card slot for adding additional capacity. Other highlights include an FM radio and an equalizer with eight settings.

Average Customer Rating: 4.391 out of 5 4.4 out of 5 (379 Reviews)
341 of 379 (90%) customers would recommend this product to a friend.

Customer Questions & Answers: 36 Questions |  36 Answers

Customer Reviews

Love My Zen, 09/28/2009
By Z13, Midwest
Overall Rating: 5 out of 5 5 out of 5

I love this little device and the price was not bad when compared to alternatives. I dropped an 8 GB micro SD in it and dropped some of my favorite SciFi episodes on it. Works great.

My small and insignificant complaints would only be that it needs better battery management. There is no jump to the next song feature such as >| . Doesn't see SD card as part of normal lists under all of the headings like MUSIC & VIDEO. Again these are small and do not matter. I love it regardless.
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
Age: 45 - 54
Gender: Male
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 2 for Creative Zen 4GB MP3 Video Player, Black

Zen Creative, 09/22/2009
By cowboyskater, Nevada, USA
Overall Rating: 5 out of 5 5 out of 5

It is easy to use...loads easy and does more than I'd planned to do. Programs are easy to use, just read them. Does have a problem converting some video clips from the web, seeing if it is me or program yet unknown. Love pulg-in memory card.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 65 or older
Gender: Male
Has owned product for: 2 - 3 months
Uses product: Every few days
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Review 3 for Creative Zen 4GB MP3 Video Player, Black

Good Choice, 09/09/2009
By whereeveryougothereyouare
Overall Rating: 5 out of 5 5 out of 5

Very good product, like everything about it. Wish it would come with an armband holder, they are hard to find at a reasonable price. Also the earphones are not very desirable, but do the job. Overall, good quality product. Very happy with purchase.
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
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Review 4 for Creative Zen 4GB MP3 Video Player, Black

08/27/2009
By SHOPDROP1, ST. THOMAS, VI
Overall Rating: 5 out of 5 5 out of 5

Nice screen and menu. Easy to download music. easy to use. Plays well when I run and hooked up to my car.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 35 - 44
Gender: Female
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 5 for Creative Zen 4GB MP3 Video Player, Black

Epic Win, 08/25/2009
By Bobstrudleburg, Midwest united states
Overall Rating: 4 out of 5 4 out of 5

Its pretty sweet. ive used it almost everyday since i got it and havent had any real problems. Converting the movie over to display properly took some time but ive never done it before and it was pretty easy. The movie i did watch on there was on a very long car ride and it worked like a charm, but it isnt ideal for a group movie time lol. I really have no need to view pictures on the go thats why they made digital cameras, however, i did load a couple photos on there and they look amazing. The screen gets smudged up easily but i found a really nice clear plastic case that helps a lot with protecting it and keeping the device clean. The music player itself has a lot of options and works like a charm. i highly recomend this creative zen product
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 18 - 24
Gender: Male
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 6 for Creative Zen 4GB MP3 Video Player, Black

Great mp3 for the price!, 08/12/2009
By Walmartpeep
Overall Rating: 5 out of 5 5 out of 5

I LOVE this mp3 player. When I first got it, I was kinda kicking myself for copping out on the traditional, ever-so-popular I-pod (for the price), but when I saw I could get a 4gig Zen for nearly 70 bucks cheaper than a 4gig I-pod, I had to try...

I've had only a few problems with my Zen. I think there was a period of a few days where it kept messing up and dying on me or something...and I would have to constantly reset it and "format" it. A couple of those times, it wiped all my songs off and I was a bit peeved. But after I learned what to select on the reconfiguring screen (I wish I could help ya there, but I can't remember which it is...I think you want to just "clean", not format??) I haven't had that problem since.

It's battery life is excellent. I find that when I leave it hooked up to my comp for awhile, putting new songs on, it usually charges it up just fine and I can listen for quite awhile.

If you're looking to watch videos on your Zen, I don't know how it can help you there. I-tunes videos will not play on it and seemingly can't be converted correctly to do so. I've tried using the video converter that comes with the Creative software but to no avail. If you're looking for your standard music player, this is for you.

You can also put a memory card in it for extra storage. I have yet to use this feature, because I haven't needed it and haven't taken the time to figure out how to put MUSIC on a memory card, but I like to pop my camera memory cards in occasionally and use it to look at the pictures, since it has great color. You can also use pics from your computer when it's hooked up, OR from the memory card, as backgrounds.

It has all sorts of cool little features, some that I use more than others. Voice recorder, task manager....etc. A lot of things the I-pod has but bigger and more awesome.

The U-S-B cord that comes with it to connect to your computer is stupid. That would prob. be my least favorite thing about it. It's only maybe 1-2 inches long and is generally annoying to use because of its size. I would recommend getting a longer cord to use instead.

I can't think of much else to say...but just know that I've had it for nearly a year (come October) and couldn't be happier! I recommend it! :)

P.S. W's profanity detector said I had profanity in my review so I had to change things to "I-pod" and "I-tunes" and "U-S-B", so I know those aren't how you really "spell" them...
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 18 - 24
Gender: Female
Has owned product for: 9 - 10 months
Uses product: Every few days
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3 of 4 people found this review helpful.

Review 7 for Creative Zen 4GB MP3 Video Player, Black

Very Good MP3 Player, 08/12/2009
By JTsLaney
Overall Rating: 4 out of 5 4 out of 5

I bought this MP3 player so I could have something very versatile. Which it is. It is extremely nice to be able to add storage with the SD slot. The only thing I have come across is that it freezes from time to time. I did figure out that if you pause your music (must leave in the music player setting) and then turn off the player, it will not freeze. Not sure why there is a problem, but this solution seems to work for the moment.
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
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Review 8 for Creative Zen 4GB MP3 Video Player, Black

not really all of that!!!!, 08/06/2009
By cookie2009, new orleans
Overall Rating: 2 out of 5 2 out of 5

Hi. um im guessing you want to know about Creative Zen thing.it frezzes alot. and it easily breaks i only had mine for a little while...but i bought it bk because i had a lot of other problems with it too. if you are really into music and you want it for everyday use i would never reccomend this product....
Product Attributes:
Value: 1 out of 5 1 out of 5
Meets Expectations: 3 out of 5 3 out of 5
Recommends this product? No
Age: 14 - 18
Gender: Female
Has owned product for: 2 - 7 weeks
Uses product: Every day
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0 of 1 people found this review helpful.

Review 9 for Creative Zen 4GB MP3 Video Player, Black

Great player For under a $100, 08/04/2009
By NunBasher, spokane, wa
Overall Rating: 4 out of 5 4 out of 5

I have had this player for about a year and have not had any probs with it. it does have a few thing that could make it better but for the price u cant complain too much. converting the file can be a bit time consuming but is not hard to do. sd slot is a nice feature but u cant load to player. a coworker just dropped a cyl. head on it and it did not survive . I will buy creative again but one with more gigs.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
Age: 25 - 34
Gender: Male
Has owned product for: Longer than one year
Uses product: Every day
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Review 10 for Creative Zen 4GB MP3 Video Player, Black

Super MP3/Video Player, 07/26/2009
By oliver11, West Berlin, NJ
Overall Rating: 5 out of 5 5 out of 5

An excellent product produced by Creative. Ease of use and superb color of your photos with its built in slideshow. Recommend closeup photos to appreciate its photo clarity
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 65 or older
Gender: Male
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 11 for Creative Zen 4GB MP3 Video Player, Black

awesome gadget...awesome lcd screen, 07/21/2009
By FashionistaPINAYgirl, florida, USA
Overall Rating: 5 out of 5 5 out of 5

I just recently purchased this one. I love it vry much. the screen lcd is solid glass vry beautiful collor display, amazing mp3 of all, i hav always love creative products, they are reliable. you can browse pictures while youre listening to ur audio books of just listening to music. card slot is good. looks so classy and elegant mp3 out there., stero speaker, the headset is best enough for you actually, bcoz too loud or bassy especially in ear plug is so bad for your health , ur ear, ull get deaf soon, so turn down the volume and just enjoy soft equalizer music or speaker or headset,...a must buy mp3.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 25 - 34
Gender: Female
Has owned product for: 1 week or less
Uses product: Every few days
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Review 12 for Creative Zen 4GB MP3 Video Player, Black

this mp3 is awsome!!!!, 07/02/2009
By jonjon94, roanoke, texas
Overall Rating: 5 out of 5 5 out of 5

i really like this mp3 player, comes with 4gb, i have 400 songs already on it and still have about 2gb of memory left. it has a sd memory card slot for more memory (im gonna buy one soon). size of a credit card, i just bought 4 days ago and think it gonna last me for a while.
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Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
Age: 14 - 18
Gender: Male
Has owned product for: 1 week or less
Uses product: Every day
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Review 13 for Creative Zen 4GB MP3 Video Player, Black

Frozen Forever!, 07/01/2009
By Jules306726, Northeastern Indiana
Overall Rating: 2 out of 5 2 out of 5

I bought this player for a Father's Day gift. I opened the package before I gave it to my husband to download the driver. Worked great. Put some pictures of our children and a few songs on it. When he opened it, he loved it. When he put more songs on it. It froze up. It says you can put itunes songs on it. However, you have to put them on one at a time. You just can't make a file and transfer. That will take forever. Well, we returned it. I like the fact that it has the SD slot, but that is no good if it is going to freeze up. Not even the reset button worked. I hope if you buy this product your works. Jb
Product Attributes:
Value: 2 out of 5 2 out of 5
Meets Expectations: 1 out of 5 1 out of 5
Recommends this product? No
Age: 35 - 44
Gender: Female
Has owned product for: 1 week or less
Uses product: Every day
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2 of 3 people found this review helpful.

Review 14 for Creative Zen 4GB MP3 Video Player, Black

Good, 06/17/2009
By Atouraya, Gilbert, Arizona
Overall Rating: 4 out of 5 4 out of 5

this is a very good product, but has its flaws. The only major flaw is that it does not come with a wall adapter, so you have to buy that seperately. Overall this product willl meet expectations
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
Age: 45 - 54
Gender: Male
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 15 for Creative Zen 4GB MP3 Video Player, Black

06/16/2009
By wyladybug
Overall Rating: 4 out of 5 4 out of 5

I found the menus to be a little awkward to run at first. But once I got familiar with them it became easier to use. Other wise lots of great features!
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 4 out of 5 4 out of 5
Recommends this product? Yes
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Review 16 for Creative Zen 4GB MP3 Video Player, Black

Top 100 Contributor Top 100 Contributor
Very Happy with this MP3 player!, 06/15/2009
By consumerman, West Warwick, RI
Overall Rating: 5 out of 5 5 out of 5

Great display, great sound, easy to use and read, great video playback. Runs great. I highly recommend this player.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 35 - 44
Gender: Male
Has owned product for: 3 - 4 months
Uses product: Every few days
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Review 17 for Creative Zen 4GB MP3 Video Player, Black

confused but content, 06/12/2009
By zenreview
Overall Rating: 3 out of 5 3 out of 5

I bought my zen about a year ago and as of recently have become confused and frusterated with my product. In the beginning it was an amazing player and synced very easily, etc. However, about a month ago, whenever i plugged it into my computer it does not sync or even send the signals that it is even attatched. Other than that one issue, it is an amazing product but is a bit over priced.
Product Attributes:
Value: 2 out of 5 2 out of 5
Meets Expectations: 3 out of 5 3 out of 5
Recommends this product? Yes
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Review 18 for Creative Zen 4GB MP3 Video Player, Black

An Awsome Product, 05/26/2009
By PeaceLoveHappinessJoy
Overall Rating: 5 out of 5 5 out of 5

It is AWSOME! It has great features like a: photo and video dock, a music dock(of course!) an FM radio, calender, time, You can even watch MOVIES, and VIDEO BOOKS! I RECCOMEND THIS PRODUCT TO EVERYONE WHO IS HAVING TROUBLE DECIDING BETWEEN AND IPOD AND ZEN (choose the zen) YOU WILL THINK YOU MADE A BIG MISTAKE IF YOU DONT! It is amazing! =)
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 25 - 34
Gender: Female
Has owned product for: 11 - 12 months
Uses product: Every day
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Review 19 for Creative Zen 4GB MP3 Video Player, Black

Love it, Love it, Love it!!!, 05/17/2009
By SnoopMom, South Gate, CA
Overall Rating: 5 out of 5 5 out of 5

Compact player with big time mojo! Bought this one after my MP3 player died. If you want a straight music player this is the one. Holds alot of music, you can add storage if you need to, and even though some reviews state it doesn't have a random play option, it does!!! You may want to play with it a bit to get used to all the things it can do, but you won't be disappointed. My only complaint is that you have to charge it at least once a week. Maybe that's only me because I use it so much!
Overall a very good buy!!!
Product Attributes:
Value: 4 out of 5 4 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 35 - 44
Gender: Female
Has owned product for: 2 - 7 weeks
Uses product: Every day
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Review 20 for Creative Zen 4GB MP3 Video Player, Black

05/06/2009
By GODRULES4EVR, UPSTATE NY
Overall Rating: 5 out of 5 5 out of 5

THIS ITEM IS SO USER FRIENDLY AS I AM NOT "ELECTRONIC SAVY"..... UNFORTUNATELY IT GOT SUBMERGED IN WATER AND WAS DESTROYED.
HOWEVER, IT HAS GREAT SOUND AND THE VIDEO FEATURE IS JUST THE THING WHEN YOU ARE WAITING IN THE DR.s OFFICE,AIRPORT, ETC.
Product Attributes:
Value: 5 out of 5 5 out of 5
Meets Expectations: 5 out of 5 5 out of 5
Recommends this product? Yes
Age: 55 - 64
Gender: Female
Has owned product for: 2 - 7 weeks
Uses product: Every few days
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