Ratings and Reviews

Customer Reviews for Serta Mattress Serta Upholstery Sectional

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Serta Mattress Serta Upholstery Sectional

Average Customer Rating:
5 out of 5
5
 out of 
5
(1 Review) 1
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5 stars
1
4 stars
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3 stars
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Customer Recommendation100%1 out of 1reviewers would recommend this product to a friend.
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
0
Customer Reviews
Review 1 for Serta Upholstery Sectional

Nice piece of furniture for a great price!!!

11/21/2013
By ,
Round Rock, TX
5 out of 5
5 out of 5
As the first one to review this, which surprises me, I have to say i am quite pleased with this sectional. It is never easy to take a risk and buy sight unseen, as opposed to going to a furniture store and getting to feel your new piece of furniture. The advantage of buying on line however as opposed to a salesperson breathing down your neck cannot be overstated.
We have a fairly spacious living room in our home and needed something that would stand out. After much searching, and a tight budget we came across this beauty and took a chance since no other reviews exist. It is very comfortable and the cushions are surprisingly soft and pliant, the color here in the photo is pretty much spot on. It is described as a candy red, but i am not sure that is how I would describe, it is more of a muted form of red that
works well for mixing with deeper reds and burgundy's that make up the color of our living area.
The cushions are attached permanently to the back of the sectional where you rest your back and are very fluffy and soft. the seat cushions are also very comfortable and it seems like a piece of furniture that conforms to the shape of your body over time. My 3 year old took to it immediately and made her self comfortable with her ipad and gave me the thumbs up.
A couple of things as addendum's, measure your living room space and or your home or apt space before purchase, although not monstrously big, it is a pretty large sized sectional that requires room, so consider that first.
Second, keep an eye on the price for this, or any other sectional here on wayfair, the prices fluctuate, and wayfair was great about honoring the price change. I got it through walmart, but they worked with me to in getting me a credit back for the price difference since it is through wayfair.
third, some minor issues, the middle part of the sectional on the cushion that you see in the pic, is different on mine. The other pillows have indents, but my middle pillow is flat, with no indent. Nothing to freak about, but i had to go back and study the original picture and what i got cause I knew something was off. Also, delivery guys were great, just turned out i was missing a bag of legs for the sectional, and wayfair was quick to work with me and get those out.
Also, the use of the system for tracking shipments is outstanding!!! i wish moving companies used this type of system all the time, home direct gets a huge thumbs up on this. I knew were my item was all through the process. That is just great customer service and a wonderful system. Every company should implement it. They would have much happier customers.
All and all, i took a risk and it paid off, i am happy, and most of all my wife is pleased, which counts for everything!
awesome job between Walmart and Wayfair!!! Thank you guys!!
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User submitted photo
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Ease of Set Up
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Every day
+2points