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Customer Reviews for HP HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System

HP HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System

The HP Pavilion g6 gives you everything you need to keep in touch, get it done and have some fun, all in a distinctive design. It delivers the HP innovation you expect, for a whole lot less. Update your Windows 8 PC to Windows 8.1 for free through the Windows Store
Average Customer Rating:
3.956 out of 5
4
 out of 
5
(45 Reviews) 42
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
24
4 stars
9
3 stars
3
2 stars
4
1 star
5
Customer Recommendation71%32 out of 45reviewers would recommend this product to a friend.
Customer Questions & Answers:
5 Questions | 7 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
24
4 stars
9
3 stars
3
2 stars
4
1 star
5
Customer Reviews
Review 1 for HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System
08/25/2013
By ,
Camp Hill, PA
5 out of 5
5 out of 5
This hp laptop is a nice machine. I love it's look. I am happy I purchased this laptop from Walmart who always have good deals and nice merchandise.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+1point
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Review 2 for HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System

Worst Purchase Ever!!!

07/23/2013
By ,
Galax, VA
1 out of 5
1 out of 5
I purchased this laptop because my Dell is older and I needed a newer, faster laptop. Well, I decided to purchase this HP. Boy do I now wish I hadn't. I've had nothing but trouble since I purchased it. Less than a month after I purchased this computer, it froze. I thought it was no big deal at first. I decided to call HP and tell them about the problem. I was on the phone for over TWO hours! I was told to restart the computer, which I did. The problem occurred again as soon as I turned the laptop back on. I was then given instructions on how to run several diagnostics tests. After that I was given even more instructions by HP. When that didn't work, I was sent 4 discs. 3 system recovery DVD's and one application and driver recovery DVD. I followed the instructions. The problem STILL wasn't resolved, so I called HP AGAIN. Mind you at this point I had called HP several times for the same problem, and each time I was on the phone for lengthy periods of time. Most of the time I was on hold. Well this time HP decided that I needed to ship the laptop back to them for repairs. I thought "FINALLY! I am going to get my laptop repaired!" Boy was I ever WRONG! The first time I turned the laptop on, it froze yet again. It wasn't repaired! I called HP yet again and spent nearly two hours on the phone with them. I wanted a replacement laptop, but HP wanted me to send the laptop back yet again to be repaired yet again. I was informed by the supervisor that I will need to send this laptop back to HP for repairs THREE times before I can either get a refund or a replacement laptop. I'm not even sure I will get a refund or a new laptop even after I send it back three times. This problem is not getting resolved. HP's customer service is horrible. Each time I call I am placed on hold for very lengthy periods of time. HP doesn't seem to get that this laptop is not working. It freezes EVERY TIME I turn it on. I can't use this laptop. HP just doesn't want to give me a refund or replace this laptop, even though this laptop still has the warranty. I will NEVER purchase another product from HP. If you want a working laptop and good customer service, then don't purchase this laptop. I wish I had never purchased this laptop. I can't use it, and HP just doesn't seem to want to honor the warranty on it. I don't know what I am going to do if I send this laptop back a SECOND time and I get it back with the same problem. When I purchased this laptop I wanted a laptop that was working and reliable. This laptop isn't.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:2 - 3 months
Usage:Every few days
0points
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Review 3 for HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System

Dissapointed

04/21/2013
By ,
Texas
1 out of 5
1 out of 5
I reviewed and was shopping for a computer for weeks before deciding to purchase this HP.
My first mistake was not shopping for it in person. I have a reliable Dell that I was replacing because of use it is falling apart. This after daily use for 6 years I should have not bothered in this waste of money. It is not functional and it takes to long to load it's very disappointing. I plan to repair the screen in my Dell and will keep this computer for emergency's only. Unfortunately I cant return this one. Please do not waste your time on this product.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 3 months
Usage:Every few days
-4points
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Review 4 for HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System

Horrible

11/09/2012
By
1 out of 5
1 out of 5
It crashed with in a week of having it. It was so slow and I would never ever buy this bran again. Mac is the way to go!!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
-9points
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Ratings-Only Reviews for HP Ruby Red 15.6" Pavilion G6-2211NR Laptop PC with AMD A4-4300M Accelerated Processor and Windows 8 Operating System
Based on the average of (41) ratings-only reviews
4.1 out of 5
4.1 out of 5
Product Attributes:
Value
3.3 out of 5
3.3 out of 5
Meets Expectations
3.7 out of 5
3.7 out of 5