Ratings and Reviews

Customer Reviews for Latitude Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

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Latitude Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

The Dell D630 Laptop PC with Intel Core 2 Duo has all the basics you need to compute on the go. Microsoft Windows XP Professional lets you complete any task on this Dell D630 Laptop PC with Intel Core 2 Duo.
Average Customer Rating:
2.778 out of 5
2.8
 out of 
5
(9 Reviews) 8
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5 stars
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4 stars
2
3 stars
1
2 stars
0
1 star
4
Customer Recommendation56%5 out of 9reviewers would recommend this product to a friend.
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
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Customer Reviews
Review 1 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

JoySystems is horrible

12/03/2012
By ,
Reno, NV
1 out of 5
1 out of 5
A copy of my latest email to the warranty provider, JoySystems. This after my laptop video card went out literally 15 minutes after powering on, including set up time:
Hello,
I opened this case November 28 and was told the box was to be picked up November 29 via FedEx for replacement under warranty. This was never done, so I called Friday, November 30 and left a voice message on the technical support line for a call back. It is now December 3rd after your 5:30pm EST end of business day. I have not heard from anyone regarding the message, pick up or my case status. FedEx has not been here nor did the FedEx Ground driver have any knowledge of a request from you to pick up this laptop. Please see that a supervisor calls me as soon as possible so that this may be remedied.
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I will update this Wal-Mart review as I get or if I get updated on this obviously atrocious product and warranty service. If it changes, I am more than happy to provide better reviews. I'm a computer systems engineer, so only the actual results will be conveyed... Unbiased.
This is pretty horrifying, considering the price paid and the lack of service on a clearly faulty product. They will never be recommended by me or my company, and are "A Licensed Microsoft Refurbisher". As a licensed Microsoft Reseller, I will pass on this information immediately.
Horrifying.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:1 week or less
Usage:Never
+19points
Review 2 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional
12/08/2012
By ,
Stockton
5 out of 5
5 out of 5
Item was purchased as a gift, for college. student. delivery time was short, no damage. . This was my second laptop purchase from walmart.com I purchased a TOSHIBA 17" for myself the price was awesome. I lovee it.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Every day
+6points
Review 3 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

great computer, but mouse pad didn't work properly

11/14/2012
By ,
redding,ca
3 out of 5
3 out of 5
returning it was very easy and pain free, just called the walmart.com number and they were very helpfull.
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Every day
+12points
Review 4 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

Good Computer

01/17/2013
By ,
Saucier, MS
4 out of 5
4 out of 5
We bought the computer for surfing the internet, email, facebook, and video chatting, it works well.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
+5points
Review 5 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional
02/03/2013
By ,
Jackson, TN
1 out of 5
1 out of 5
Although the laptop was refurbished, it was delivered in a dirty packaging. After charging overnite, it still didn't work...I was very disappointed, I would not recommend this product. It was returned and a new HP was purchased for an additional $50.00...I probably will not order anymore refurbished products from Walmart.com...
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:1 week or less
Usage:Never
+1point
Review 6 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

Laptop not functioning

01/22/2013
By ,
Lanham Maryland
1 out of 5
1 out of 5
I am trying now to return the laptop because the internet card is not install in the computer. I would think that the laptop will be texted prior selling it to the customer. I am hoping that I will get my refund or work-able laptop back.
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Never
+1point
Review 7 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

Good for the price

02/12/2013
By ,
Neosho, MO
4 out of 5
4 out of 5
It does what it needs to do, the only problem I had was it doesn't open with a start menu. It was a little confusing but if you keep clicking the next button you will eventually get a start menu.
It seems quite fast and eficient for the price.
If you have to call joy refurbers for setup help be prepared to wait a while.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 8 for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional

Terrible...

02/18/2013
By ,
Ware, MA
1 out of 5
1 out of 5
I received this purchase after waiting for 5 days. When started up it could not find the network for internet access. I returned this product within 2 hours of purchase. Will never purchase a refurbished product again.....
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Never
0points
Ratings-Only Reviews for Dell Refurbished Black 14.1" D630 Laptop PC with Intel Core 2 Duo and Windows XP Professional
Based on 1 ratings-only review
5 out of 5
5 out of 5