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Customer Reviews for Stack-On Stack-On 54-Gun Electronic Lock, Gray Pebble

Stack-On Stack-On 54-Gun Electronic Lock, Gray Pebble

Shipping Note: This item is shipped via a freight trucking service. The company will call you to schedule a delivery appointment, so ensure someone is home at the scheduled delivery time. Please note that this item is available for curbside delivery only, and will not be moved into your home or garage. We recommend you have help available to move the item to its final location. With the Stack-On Electronic Gun Safe, 54 Guns, keep up to 54 of your prize rifles or shotguns sound and secure. This tough, gray pebble electronic lock gun safe comes with a first-rate electronic locking system.
Average Customer Rating:
3.333 out of 5
3.3
 out of 
5
(6 Reviews) 6
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Customer Recommendation67%4 out of 6reviewers would recommend this product to a friend.
Customer Questions & Answers:
6 Questions | 8 Answers
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Customer Reviews
Review 1 for Stack-On 54-Gun Electronic Lock, Gray Pebble
03/19/2013
By ,
Scottsdale, AZ
5 out of 5
5 out of 5
Arrived as scheduled. Drives had a pallet jack that made it easy to put into place inthe garage. Love the unit and it is at a great price. I had two issues a few days later. The electronic lock failed after opening the 3rd time. New batteries did not solve it. Like another customer my safe did not come with the manual key to open it. Called customer service. They are overnighting me a key to use while they send me a new lock or parts. Not good it failed so fast but the customer service was very good. We will see how fast it takes to get the parts. Key will be fine in the mean time. This safe is a beast with tons of room. Anything else I looked at was twice the price. Looks well built and since my garage and house are sprinklered I am not worried about a hot fire. Great value and cheap shipping!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:A few times per month
+5points
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Review 2 for Stack-On 54-Gun Electronic Lock, Gray Pebble

Very nice safe for the money.

04/22/2013
By ,
New Mexico
4 out of 5
4 out of 5
This safe is a very good value for the money. It is not a Ft Knox or Libery buy it doesn't cost $3000-$4000 either. It is also a monster; make sure you have help and a plan to move it when it arrives. The cordless dehumidifier and light are good ideas items to add later.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
+4points
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Review 3 for Stack-On 54-Gun Electronic Lock, Gray Pebble

Good basement safe for valuables

10/07/2013
By ,
pennsylvania, us
4 out of 5
4 out of 5
The primary reason I selected Stack-On for my safe was its waterproof capability. I have a basement installation and have minor concern with water damage. The safe arrived promptly and the delivery team was superb; even trying to help me get it into the basement. However, the internal uprights used to provide vertical support for shelving placement were damaged in transport. The attachment points at the top (securing the vertical supports to the internal ceiling) were damaged in shipment, such that the molly bolts used to connect the uprights to the ceiling had vibrated out of the ceiling during shipment movement. I think I can re-attach (using some type of plaster cement) the upright mounts without compromising the fire rating, but that assumption remains to be proven.
All in all, I am satisfied with the product and its delivery, but I wish the unit had arrive undamaged.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
0points
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Review 4 for Stack-On 54-Gun Electronic Lock, Gray Pebble

Returned Safe The Same Day

09/09/2013
By ,
Northfield, MN
1 out of 5
1 out of 5
We just moved and sold our last safe with the home. Out first safe came from Dicks Sporting Goods in 2008 and was the 36 gun Stack-On Total Defense Safe. I really liked our original safe and therefore decided to get the larger safe that was the same style. The safe arrived quickly and was delivered inside our garage. When I got home, I took the box off and tried to get into the safe. There was no manual or anything to clue me in on the default code to get in. After some searching on the internet, I finally got in (Default Code 159*). There was sheetrock dust all over the place. I looked at the inside top of the unit and the 2 divider walls were about 1/2" short of the top and the sheetrock anchors were so loose and pulled out that the divider walls could be moved from side to side by at least a half inch. The carpet installation inside was also horrible. The carpet did not lay nicely and pieces were cut to cover up the bracket installation at the top of the divider walls (my 5 year old could of done a better job with her eyes closed!). I started to examine the unit closer to notice that the 5 spoke handles and the backup key were also not inside the safe. I promptly loaded the unit on to my neighbors trailer and returned the safe to the closest Walmart, about 30 miles away. The return process took forever but the store did end up taking the unit back. In the end, I went to Tractor Supply and purchased a Cannon Scout off their floor. This way I could see the unit before purchasing. I do prefer the layout of the Total Defense safe, but the interior finish and missing pieces was unacceptable!
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Never
+4points
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Review 5 for Stack-On 54-Gun Electronic Lock, Gray Pebble

Works I may get moor.

04/05/2014
By ,
St. Pete, FL.
5 out of 5
5 out of 5
OK it works
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:1 week or less
Usage:Every day
+1point
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Review 6 for Stack-On 54-Gun Electronic Lock, Gray Pebble

Lock has failed twice!

09/26/2013
By ,
Phoenix, AZ
1 out of 5
1 out of 5
Lock failed after one month. Called Stack On who sent a mother board and key pad, and this fixed the problem for six weeks....it is dead again,,, !
Recommends this product? No
Age:65 or older
Gender:Male
Ownership:7 - 8 months
Usage:Every few days
+1point
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