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Customer Reviews for Western Digital Western Digital My Passport 500GB Portable External Hard Drive, Red

Western Digital Western Digital My Passport 500GB Portable External Hard Drive, Red

The Western Digital My Passport Portable External Hard Drive offers a high capacity of 500GB in a sleek portable drive. It features ultra-fast USB 3.0 connectivity, automatic backup software, password protection and hardware encryption. Plus, this eye-catching red external hard drive looks great on your desk, while helping to protect your files from unauthorized use. You can use it to store up to 333,000 photos, up to 142,000 songs and up to 263 hours of HD video.
Average Customer Rating:
4.556 out of 5
4.6
 out of 
5
(9 Reviews) 7
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Customer Recommendation100%9 out of 9reviewers would recommend this product to a friend.
Customer Questions & Answers:
2 Questions | 2 Answers
Open Ratings Snapshot
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Customer Reviews
Review 1 for Western Digital My Passport 500GB Portable External Hard Drive, Red

Easy to install. Definitely better than using disc

09/28/2012
By ,
Phoenix, AZ
5 out of 5
5 out of 5
After a resent computer/systems crash and having to reboot from CDs (all 24 of them), this is definitely the easiest mode of backup. EZ to install and forget about unlike CD's... or flash drives that can easily be misplaced.
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+6points
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Review 2 for Western Digital My Passport 500GB Portable External Hard Drive, Red
01/31/2013
By ,
Lake of the Ozarks, Mo.
5 out of 5
5 out of 5
Plug and Play. No problems at all. Great value, however I got it for $10 cheaper at my local store as opposed to online. Check your local store prices first.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 3 months
Usage:Every day
+6points
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Review 3 for Western Digital My Passport 500GB Portable External Hard Drive, Red
07/16/2012
By
5 out of 5
5 out of 5
I purchased this product to store my music database on and then take it in the car and listen to it through the vehicle's USB connection. However, it does not work so I will be returning the product (if possible). The WD Passport is formatted in NTCS and I converted it to FAT32 per the vehicles owner manual so the WD Passport would work. I still cannot get the external hard drive to play in the car. The latest error message is "Files must be in MP3 format which it is. I'm able to use a jump drive with the same music files as the passport and it works. So I have no clue what the problem is.
Vehicle: 2010 GMC Acadia
Product great for storing music, photos, etc.
Great Value
It just does not meet my expectations for what I want to use it for.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? Yes
-2points
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Review 4 for Western Digital My Passport 500GB Portable External Hard Drive, Red

Ok with a couple exceptions

09/22/2013
By ,
Greenville
4 out of 5
4 out of 5
Works great for but I just have a couple of complaints
Complaint 1- The wire is too short. If you don't have room right beside your computer you have to set it on your computer. As far as I can tell they don't even make a longer wire and of course it has a special connection and you cant hook it to a usb hub or extension usb wire you are just stuck with a small wire
Complaint 2- Works great on Windows but Mac is iffy. It works most of the time but a couple of times it just lost all the data. I use it on Mac but I don't trust it on Mac.
Overall I like it and I do recommend it but I have two other brands of external HD's that are better.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:Longer than one year
Usage:Once per week
0points
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Review 5 for Western Digital My Passport 500GB Portable External Hard Drive, Red

Excellent Choice for External Hard Drive

03/01/2013
By ,
San Diego, CA
5 out of 5
5 out of 5
So far, I am Happy with my Purchase. This Hard Drive is much better than the one I had which Failed and lost all my Storage Items. This Hard Drive was a Good Purchase.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
0points
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Review 6 for Western Digital My Passport 500GB Portable External Hard Drive, Red
12/29/2012
By ,
Burlington NJ
5 out of 5
5 out of 5
Hard Drive came on time and looked exactly the way it did on website. Worth the money and exactly what I ordered. Definitely satisfied customer!!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:1 week or less
Usage:Every day
0points
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Review 7 for Western Digital My Passport 500GB Portable External Hard Drive, Red
12/12/2012
By
3 out of 5
3 out of 5
I can't really say how well this works as I bought 2 of them as gifts.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
-10points
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Ratings-Only Reviews for Western Digital My Passport 500GB Portable External Hard Drive, Red
Based on the average of (2) ratings-only reviews
4.5 out of 5
4.5 out of 5
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5