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Customer Reviews for Dell Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Dell Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Enjoy working on the move with the Dell D620 Laptop Duo Core with Windows 7. This Intel Core Duo processor laptop has a processor speed of 1.66GHz and 2GB DDR2 SDRAM system memory. It also features a 60GB SATA hard drive allowing you to store up to 40,000 photos, 17,140 songs or 31 hours of HD video. Its DVD/CD-RW drive reads and writes CDs in multiple formats. You can watch videos and movies in the format of your choice. The Windows 7 Home Premium laptop features a 10/100 Ethernet and 802.11a/b/g wireless LAN for reliable network connectivity. You can connect to a broadband modem with wired Ethernet or wirelessly connect to a Wi-Fi signal or hotspot with the 802.11a/b/g connection. Included Battery should give 30-45mins of usage and is covered under the 1 year warranty.
Average Customer Rating:
3.142 out of 5
3.1
 out of 
5
(183 Reviews) 136
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
60
4 stars
34
3 stars
18
2 stars
14
1 star
57
Customer Recommendation58%106 out of 183reviewers would recommend this product to a friend.
Customer Questions & Answers:
42 Questions | 84 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
60
4 stars
34
3 stars
18
2 stars
14
1 star
57
Customer Reviews
Review 1 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

It's near identical to my previous dell.

12/07/2012
By ,
Ashtabula, Ohio USA
5 out of 5
5 out of 5
It came in near perfect condition. It was easy to set up, only drawback which isn't really a drawback is the fact it came with Windows 7. I did order it with Windows 7, so I knew it was coming. I just didn't realize how different it was from Windows XP, which is what I previously been using.
I am getting used to it, and it does work excellent, and the price I received it for was excellent!
Thank you Walmart!!!!!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+1point
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Review 2 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
06/16/2013
By ,
Johnstown, NY
1 out of 5
1 out of 5
Computer does not work right. I have to send it back and get something else.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
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Review 3 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
06/12/2013
By ,
Scpttsda;e. AZ
3 out of 5
3 out of 5
The listing for the product indicated the WiFi system was part of the package. It does not perform this function.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:65 or older
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
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Review 4 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Never buy a refurbished laptop!

06/12/2013
By ,
Dallas,NC
2 out of 5
2 out of 5
I went with my grandfather to get him this laptop, being refurbished, and it only worked for about 2 weeks. Getting money back immediately!!!
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:18 - 24
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 5 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

would not locate our WiFi.

06/12/2013
By ,
Texas
1 out of 5
1 out of 5
would not locate our WiFi. Sending it back
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Never
0points
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Review 6 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

windows is not genuine and give problems. no word

06/08/2013
By ,
Louisiana
2 out of 5
2 out of 5
description is not specific enough. No word processor programs, windows program is not genuine and that pops up on the screen regularly telling you it is counterfeit. much older machine than expected 6 years since calendar was set.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Never
0points
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Review 7 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
06/08/2013
By ,
Southern California
4 out of 5
4 out of 5
I was a bit concerned buying used, but they are great, both worked immediately and wonderfully- we added our programs and we are off and running. Clean and in fantastic shape. The price allowed me to my get one for my granddaughter and one for an adult beginner........I had thought of doing Chrome Books because of the affordability but these were a less and MUCH more for the money!! I am thrilled with the refurbished Dells. I work in a school library with lots of computers and this was a great find. The computers arrived earlier then their expected arrival date, well packaged and the personnel at the Wall mart in that department were terrific.
LG
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 8 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
06/05/2013
By ,
montello,wis
4 out of 5
4 out of 5
ONLY USED 3 DAYS AND SHOWS TO REPLACE THE BATTERY ?????
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:1 week or less
Usage:Every day
+1point
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Review 9 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Poor quality

05/31/2013
By ,
Fillmore, Ca.
2 out of 5
2 out of 5
Was shipped with a battery that can run for 30 mins. before must be charged. Shipped with very little memory.
Recommends this product? No
Age:65 or older
Gender:Male
Ownership:2 - 3 months
Usage:A few times per year
-1point
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Review 10 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Move on to next product

05/23/2013
By ,
Fort Atkinson
1 out of 5
1 out of 5
This is the worse choice I have made when I bought a laptop for the first time. The company that refurbishes this product is the company I have ever dealt with. The bargin and the money you save is not worth the hassles. The customer service with this company is poor. That is a polite thing to say. I wish I never bought it or took it back before the 15 days were up. If I get another laptop in the future I will spend the extra money and get a brand new one. The computer is slow. The keys don't work. The mouse pad doesn't work. This is why I am trying to send it back to the company. It's slow. I left a message with the company and no one called back. I try to email and they computer tells me it can't find their website. When I finally did get someone I been waiting for over a half an hour for the fedx label to send it back. Don't buy a refurbished Dell computer this is the company you have to deal with.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 3 months
Usage:Every day
+3points
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Review 11 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
05/21/2013
By ,
Gastonia, N.C.
5 out of 5
5 out of 5
Got this for my Grandaughter's 10th Birthday she loved it. I'm am very pleased and so is she.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+1point
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Review 12 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Had to return for a refund

05/19/2013
By ,
Inverness,Fl
1 out of 5
1 out of 5
The computer looked good but the mouse failed to operate.I called customer service and they said it should be returned. I returned it to my local Walmart for a full refund.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:1 week or less
Usage:Never
+3points
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Review 13 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
05/05/2013
By ,
Atlanta,GA
1 out of 5
1 out of 5
This product isn't working right.
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Never
+1point
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Review 14 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
04/27/2013
By ,
detroit mi
3 out of 5
3 out of 5
The lap top works fine but the battery charger doesn't so I'm still waiting for the replacement charger to arrive
Product Attributes:
Value
3 out of 5
3 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 15 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

what a peice of junk,

04/25/2013
By ,
whippany, nj
1 out of 5
1 out of 5
battery didn't hold charge, usb configuration incorrect, service plan never sent virus package, and service company(Joy) phone was always busy!!! save your money!!!!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:1 week or less
Usage:Every day
+2points
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Review 16 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Great Computer for the Grandson

04/24/2013
By ,
West Virginia
4 out of 5
4 out of 5
I bought this for my Grandson who tears up everything, I figured I wouldn't be losing alot. Tablet didn't last ( about two weeks)and the netbook lasted couple of months.
The screen was scratched but again didn't matter, if I had bought it for my use I would have been upset.
It was very easy to set up.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:1 week or less
Usage:Every day
0points
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Review 17 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Terrible Refurb

04/24/2013
By ,
Albuquerque, NM
1 out of 5
1 out of 5
I spent 3 days turning this machine on and off getting absolutely nowhere. a cluster of problems stopped me from getting any work done, from hardware failure, to OS needing repairs, to the screen blinking in and out. most the reviews were pretty solid on this so I thought it was worth a try, I was wrong. the support team for this system, JOY SYSTEMS. is hands down the worst customer service I have ever dealt with, when you call they place you in a queue that has 15-20 people in front of you, and then say the wait time is about an hour. its not. and if they don't get to you before they close up shop at 3pm, they just let you sit on the line. they have a voicemail to leave a message, but don't be fooled, they will never call you back. I will be sure to avoid any product supported/refurbed by JOY SYSTEMS from here on out.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Never
+1point
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Review 18 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Poor Quality Not Worth The Money

04/23/2013
By ,
Pennsylvania
1 out of 5
1 out of 5
Received 1st and wouldn't charge. Replacement Harddrive Quit 13 Days After I Received It
Recommends this product? No
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
0points
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Review 19 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium

Very nice refurbished laptop

04/21/2013
By ,
Waco,Texas
5 out of 5
5 out of 5
I am very pleased with the speed and ease of this laptop.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+1point
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Review 20 for Dell Refurbished Off Lease Gray 14" D620 Laptop PC with Intel Core Duo Processor and Windows 7 Home Premium
04/20/2013
By ,
cocoa fl
1 out of 5
1 out of 5
the item was shipped fast. very satisfied with the shipping. but the item was not inspected properly. when it arrived it had a bad battery, and was not set up to just plug in and go. it was a gift to my sister who has very little computer knowledge and had to have someone actually set up the thing and get programs useable. all in all was very disatisfied with the product. but with help she now has it running and you did send her a new battery promptly.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+1point
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1-20 of 130 total reviews
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