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Customer Reviews for Swann Swann Air Attack Radio-Controlled Helicopter

Swann Swann Air Attack Radio-Controlled Helicopter

The Swann Air Attack Radio-Controlled Helicopter can give adrenalin-laced flying experience every time your little pilot takes it out. It comes in an authenticated military green color with Special Forces markings on it to bring in the feel of a real battle. This helicopter comes with a remote controller and is ideal for children who are 14 years and above. The controller transmits signals up to a height of 100ft using a powerful 27MHz radio frequency signal that makes this kid's toy helicopter fly faster and higher. It comes with built-in rechargeable 7.4V lithium battery that charges in 90 minutes to perform 8-10 minutes of uninterrupted flying. Plus, this battery-powered helicopter toy uses Easy-Fly Gyro technology with which you can control the direction of the chopper for precise flying.
Average Customer Rating:
2 out of 5
2
 out of 
5
(2 Reviews) 2
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Rating SnapshotOverall Rating Totals
5 stars
0
4 stars
0
3 stars
1
2 stars
0
1 star
1
Customer Recommendation50%1 out of 2reviewers would recommend this product to a friend.
Customer Questions & Answers:
2 Questions | 3 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
0
4 stars
0
3 stars
1
2 stars
0
1 star
1
Customer Reviews
Review 1 for Swann Air Attack Radio-Controlled Helicopter

pleased so far, but!!!

03/12/2012
By ,
SC
3 out of 5
3 out of 5
I tried to contact Swann to inquire where to buy general replacement parts, there's no support at all on their website and they didn't even bother to reply to my e-mail, I guess they designed this helicopter as a fly and throw away if it needs parts.
Would be all 5's except the lack of support, maybe Walmart can get some answers from Swann about the replacement parts!!!!!
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
+15points
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Customer Avatar
enderlin nd
parts
Posted 08/21/2012
i found that alot of these hlicopters can be interchangeable just have to match up size to another.
+1point
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Review 2 for Swann Air Attack Radio-Controlled Helicopter

Unreliable - NO customer service

03/05/2012
By
1 out of 5
1 out of 5
Worked adequately for about a week, then stopped. No crashes or hard landings. Even when "working" remote seemed to have sketchy contacts. In other words, it seemed to have inconsistent dead spots, maybe from inadequate QC during the manufacturing process.
Sent email to manufacturers, and got back automated response.
"Unfortunately due to high demand we are experiencing delays with replies to e-mail support queries. We currently anticipate a response turn-around of between 1-5 working days. We are adding more staff to cater for the increased demand and you question will be answered in due course."
It's now been 11 days, and NO response AT ALL.
Swann seems to be a video camera company with a helicopter hobby.
Website is set up to sell helicopters, but not support them.
It's going back to Wal-Mart tomorrow.
Sadly, not recommended.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
+12points
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