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Customer Reviews for Primo Primo Top-Load Water Cooler, White
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Primo Primo Top-Load Water Cooler, White
A Primo Top-Load Water Cooler allows you to enjoy fresh, safe, hot or cold water instantly. This Primo Water Cooler has attractive designer styling, a child safety latch on the hot water button, a removable dishwasher-safe spill tray, and no filters to maintain. The Primo White Water Cooler accepts all 3- and 5-gallon bottles.
ENERGY STAR ®
Products that are ENERGY STAR-qualified prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy. The ENERGY STAR name and marks are registered marks owned by the U.S. government, as part of their energy efficiency and environmental activities.
Average Customer Rating:
4.5
out of 5
(71 Reviews) 50
Rating SnapshotOverall Rating Totals
5 stars
46
4 stars
20
3 stars
1
2 stars
1
1 star
3
Customer Recommendation93%66 out of 71reviewers would recommend this product to a friend.
Rating SnapshotOverall Rating Totals
5 stars
46
4 stars
20
3 stars
1
2 stars
1
1 star
3
Customer Reviews
Review 1 for Primo Top-Load Water Cooler, White
This water cooler is Awesome!!
,03/27/2013
By Mommaofteenagers ,
Webster, Florida
5
out of
5
The hot water is HOT and the cold water is COLD!! I don't normally participate in reviews and such, but I would highly recommend this to anyone. I have a family of six, but I also am a mother of teenagers which increases the footprints that come through my home on a daily basis by at least 50%... On an average day, I have five or more athlectic teenagers (besides the ones I own) roaming throught the house. Before purchasing the water cooler, we would go through a case of bottled water a day. By purchasing the water cooler, I have more space in my fridge and less empty water bottles sitting around!! I like it so much, I bought another one for the barn and have talked family memebers into purchasing one as well. It's great!!
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 2 for Primo Top-Load Water Cooler, White
03/21/2013
By sirkillroy ,
GreenBay Wis
5
out of
5
I find this to be very useful, it's all that it says it is, The water taste good and comes out either very cold or hot, very good.
Product Attributes:
Value
4
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
Review 3 for Primo Top-Load Water Cooler, White
great
,03/18/2013
By elecsquier2 ,
Ellendale, ND
5
out of
5
this is an excellent water cooler. it is very short so I had to put it up higher so my son would not be able to reach the buttons. I do like the child safety for the hot water button. if I were going to buy again though I might consider the bottom loader. it's a little less hassle that way. the top loaders you have to either buy special spill proof caps for the bottles or worry about spilling all over. all in all this cooler is wonderful and I would definitely recommend it! very good price too!
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 4 for Primo Top-Load Water Cooler, White
Really pleased so far.
,03/17/2013
By MsFrugal76 ,
Lehigh Acres, FL
5
out of
5
Review 5 for Primo Top-Load Water Cooler, White
didn't work for us
,03/16/2013
By FrequentWalmartCustomer2 ,
Lexington, NC
1
out of
5
Review 6 for Primo Top-Load Water Cooler, White
very nice
,03/13/2013
By tecato ,
los babo
5
out of
5
Review 7 for Primo Top-Load Water Cooler, White
Cold water didn't ever work
,03/06/2013
By drsoffice66210 ,
Overland Park, KS
1
out of
5
We have had horrible luck with water coolers at our office and this one didn't even make it past the opening stage. The hot water worked, the cold water never dispensed any water. I called Primo Customer Service and described the problem. I was told that the problem was inside the dispenser and they have no way of fixing it so you would have to return it and get a new one. Since we had just put a new water container on top; we had to use that water first and will be returning but now we have to wait over a week for the new one to come in. Very disappointing....
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:1 week or less
Usage:Every day
+1point
Review 8 for Primo Top-Load Water Cooler, White
Cold Water is brrrr cold and Hot water is hot
,03/04/2013
By cfsd ,
ringoes, nj
5
out of
5
Cold water is cold ... glasses condensate.
Hot water is hot... no need to boil a pot for tea or microwave water ever again!
Hot water is hot... no need to boil a pot for tea or microwave water ever again!
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
Review 9 for Primo Top-Load Water Cooler, White
So Far So Good
,03/03/2013
By Chinooking ,
Fort Leavenworth, KS
4
out of
5
I've only had this for a few days now, but so far...
The set-up was easy. Took it out of the box, snapped in the drip tray, and plugged it in. I put the bottle of water on it, which is much easier these days than it was a decade ago when you had to take the cap off and invert it before you spilled it all over the place.
The Primo water bottle tops you only have to take the safety seal sticker off the top, and wash the outside of the cap to ensure you remove any surface dust. You then just ease the inverted water bottle onto the "spike" that pushes through the bottle cap.
There are switches in the back for the hot & cold water as well as the nite-lite. I turned on the cold water chiller and the hot water heater. There are backlit indicators on the front that shows when these features are enabled and active.
I like the fact that dispensing the hot water is a 2-step process, in order to keep children from accidentally scalding themselves if they get a hold of the dispensing buttons. The dispensing buttons are on the top of the unit rather than the old-fashioned type where you had to push down on the top of the actual spigot. This is much easier.
I also signed up for home water delivery so that I do not have to go out anywhere to get water bottles if I do not want to. The service I signed-up with also delivers other soft drink products as well, so an added bonus.
Thus far I have nothing negative to note about this unit. I am hoping that it will give us at least two years of good service. If not, I bought the 2-year warranty.
Thus far, I would recommend this product to anyone who uses bottled water.
Product Attributes:
Value
4
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Every day
+1point
Review 10 for Primo Top-Load Water Cooler, White
02/24/2013
By HotFL ,
Florida
5
out of
5
Review 11 for Primo Top-Load Water Cooler, White
impossible to find replacement parts
,02/19/2013
By mmmmggd ,
iowa
2
out of
5
Loading a wal mart bottle without a cap is very messy. It would be nice to have cap available to go on the bottle so that you dont slosh water everywhere when placing the bottle on the cooler. The probe on the top has broken. It would be easy to replace if they were available anywhere. water dispenser would be good if wal mart carried caps for the water bottles and replacement parts. I tried to go to the primo web site and they dont allow access without a password.They dont give you the opportunity to get the password
Product Attributes:
Value
2
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:3 - 4 months
Usage:Every day
+1point
Review 12 for Primo Top-Load Water Cooler, White
Works great so far despite the negative reviews.
,01/03/2013
By LucianGuy ,
MI
5
out of
5
I was a bit worried about purchasing this unit but the price was right and the good reviews much greater than the bad.
First of all, the unit looks just as the images show. A very wonderful addition to our kitchen area without looking out of place. The initial setup was quite simple. All I needed to do was simply remove the straps and pull the box upward and over the unit. I really appreciated that. The unit comes with a nice setup to fasten it to the wall to prevent it from tipping over. As I am in a rental unit and unable to put holes in my walls, I have opted to rectify the situation in two ways; by using the 3 gallon bottles which do not add too much height to the entire structure and reduce chances of tipping over; and by raising the front of the unit by 1/4 inch using a cardboard insert.
As far as the actual use of the unit, I have not had any of the plastic taste that some people complained about. I did drain at least 1 quart of water after I first set it up. The cold water could be a bit colder but it is great for drinking without getting the burning feeling in your throat. The hot water also could be hotter but my tea is still hot enough that I need to sip it.
It has been a few weeks now and I have not had any issues with the unit leaking and I am hoping that it wont at all. I did purchase the two year replacement plan just in case.
Overall, not a bad unit for just around the 100 dollar mark. As of now, I would purchase it again if I had to.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 13 for Primo Top-Load Water Cooler, White
01/03/2013
By calmwind ,
Ellicott City, MD
5
out of
5
We have only had this in use for a little over a week, but so far so good. The installation could not have been much easier, and installing the water bottle is a breeze (has the spike where you just drop the large bottle on top, no opening required like on some). The cold water is very cold, and the hot is very HOT (was filling a soup cup and the paper flap accidentally closed..ouch! so be careful). Just hoping it lasts.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 14 for Primo Top-Load Water Cooler, White
12/18/2012
By SuzieQ71 ,
Brewster,WA
5
out of
5
I ordered this cooler after viewing several other web sites, I found this to be the best deal based on price and ratings/reviews. Hot is perfect temperature for cocoa and tea. The cold is very refreshing yet isn't freezing cold. We find it just right. Very easy set up and heats/cools quickly after changing water jugs. We decorated our jugs with several aquatic fish. Looks very nice in our dining entrance. It came with a stabling attachment that you can screw into a wall to prevent from tipping over but we didn't install it. It also has a good child proof spout for the hot water. Very happy with this purchase.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 15 for Primo Top-Load Water Cooler, White
Decent Price
,12/08/2012
By Siphandone ,
Stratford, CT
4
out of
5
Price is decent. Cooler is easy to set up. Hot and cold water are sufficient. I do care more about hot water than cold one because I like to make instant coffee or hot chocolate drink. It's good it has three switches on the back (one for hot, one for cold and another for shut off). This cooler is shorter than my old GE one (hot water dead but cold one is still functioning) and I have to bend down to get the water on this Primo. Overall, it is very good for its price...
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
Review 16 for Primo Top-Load Water Cooler, White
Not cold
,11/19/2012
By Disabilty ,
Wichita ks
3
out of
5
Review 17 for Primo Top-Load Water Cooler, White
Water Cooler
,11/03/2012
By DDDALA ,
Big Sandy, MT
5
out of
5
I've only had this for a week, but it works beautifully. The hot water is hot. (Hotter than my coffee maker) and although the cold isn't really cold I figure that that is what ice is for. If anything changes I"ll revise this, but as of now I'd recommend this product.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 18 for Primo Top-Load Water Cooler, White
A COOL COOLER
,10/30/2012
By greensboroman ,
GREENSBORO, NC
5
out of
5
THIS COOLER IS SIMPLE TO USE AND CHILD SAFE. IT DOES NOT HAVE A SMALL REFRIGERATOR DOOR THAT SOME COOLERS HAVE, BUT I KNEW THAT WHEN I PURCHASE IT. IT GIVES OUT COLD AND HOT WATER, AS ADVERSTISED. VERY GOOD PRODUCT. GOOD CONSTRUCTION.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 19 for Primo Top-Load Water Cooler, White
Great
,10/29/2012
By 430kiss ,
Carmel, IN
4
out of
5
This is a classic, nice looking, simple product. I bought a used item off of Craig's list that had more bells and whistles but I could not get it to work. I took it back. I should have just bought this product from the beginning.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
+1point
Review 20 for Primo Top-Load Water Cooler, White
Serves its purpose
,10/26/2012
By lefarbs ,
Rochester, NY
4
out of
5
We have had this water dispenser for almost a month. It works well. Two "issues" I have had: It is very short (I am short 5' 3", but I still have to bend to get glass under dispenser but I read a review about this and didn't think it would matter. It is a little annoying, though. Another issue is that the first bottle I used on it was a Primo 5L and it worked fine and I bought a second bottle that was not a Primo brand and it appears to leak a little after you fill a glass. We are in the habit of leaving the glass under the spout for a few seconds after dispensing. Otherwise, it totally works and for the price it is a lot cheaper than paying a monthly fee for this service with a company.
Product Attributes:
Value
4
out of
5
Meets Expectations
3
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+1point