Ratings and Reviews
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Customer Reviews for Primo Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Primo Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

The Primo Bottom Load Water Cooler is designer styled with stainless steel and black accents. With the water bottle concealed in the base of this stainless steel/black water cooler, there is no more lifting and flipping of heavy bottles. Eco-friendly and Energy Star rated, this must-have appliance uses 25 percent less energy than traditional dispensers. ENERGY STAR ® Products that are ENERGY STAR-qualified prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and the U.S. Department of Energy. The ENERGY STAR name and marks are registered marks owned by the U.S. government, as part of their energy efficiency and environmental activities.
Average Customer Rating:
4.253 out of 5
4.3
 out of 
5
(142 Reviews) 121
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
91
4 stars
25
3 stars
8
2 stars
7
1 star
11
Customer Recommendation87%122 out of 141reviewers would recommend this product to a friend.
Customer Questions & Answers:
41 Questions | 137 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
91
4 stars
25
3 stars
8
2 stars
7
1 star
11
Customer Reviews
Review 1 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Awesome.

05/18/2013
By ,
Los Angeles, CA
5 out of 5
5 out of 5
Love that this dispenser doesnt require heavy lifting for the 5gallon water! Everyone in my family loves it!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 2 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Exactly what I wanted!

05/09/2013
By ,
DC
5 out of 5
5 out of 5
The bottom load feature is wonderful. The water temperatures are perfect for my family's needs. The company's customer service works with a live person! They helped me troubleshoot and solve a minor issue. So glad I stepped out of my comfort zone and purchased it.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 3 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Very loud

05/09/2013
By ,
Canyon, Texas
2 out of 5
2 out of 5
I purchased this 2 1/2 months ago.
It is very loud.
Then it gets louder.
I put it on a rug to lessen the noise.
It helped but it is continuing to get louder.
The hot water is a nice feature.
The bottom load is nice as it does not spill water.
This cooler was an upgrade from one that cools only.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:2 - 3 months
Usage:Every day
0points
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Review 4 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

WORKS ONLY A COUPLE OF MONTHS LATER AND NOT RAISE

05/06/2013
By
1 out of 5
1 out of 5
BAD PRODUCT IS THE SECOND TIME I HAVE TO GO TO WALMART FOR ANOTHER CHANGE PUMP IS DAMAGED, THE TRADITIONAL BEST BUY.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:2 - 3 months
Usage:Every day
-1point
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Review 5 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

BEST WATER COOLER EVER!!

04/27/2013
By ,
Valley Stream, NY
5 out of 5
5 out of 5
I waited a while before posting this review just to make sure the product lived up to my expectations and it certainly did. Sleek, stylish, quiet operation and very easy installation makes this the water cooler of my dreams!
:Walmart.com
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:7 - 8 months
Usage:Every day
0points
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Review 6 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Everyone loves it!

04/25/2013
By ,
Sunnyvale
5 out of 5
5 out of 5
Everyone who sees it wants one, had to buy one for Mom, Grandma, and for my family.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:2 - 3 months
Usage:Every day
0points
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Review 7 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Nice cooler

04/24/2013
By
4 out of 5
4 out of 5
The cooler works great but had to return it to the store and get a new one. The room and cold water side did not work when we got it from the online store. Recommend getting it straight from the store.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 8 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
04/10/2013
By ,
Canton, OH
4 out of 5
4 out of 5
We have well water that just isn't worthy of drinking. I've been filling up 1 gallon jugs and that was working well, until my 4 year old started filling cups up with water from the sink. So I thought a water cooler would be a good solution for our house. I love the bottom load option and the child safety on the hot water. Now I know if my little one is thirsty he will be drinking good water. Just purchased this water cooler and so far so good. Only downside is there is NO adjustment screw on the back to adjust the thermostat. I even took the back panel off to see if I could find a flat head screw and there was none. They apparently have changed it since previously purchased models. I also discovered that www.primo.com has excellent videos to go along with any trouble shooting concerns. As for the noise, mine is super quiet.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:1 week or less
Usage:Every day
-1point
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Review 9 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
04/10/2013
By ,
Silver Springs, Nev.,
5 out of 5
5 out of 5
I love this product. It is amazing, ice cold to hot water for my afternoon cup of tea. Great product and the bottom space for the water bottle is easy for me, I couldnt' do the top load.
Great!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 10 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
04/06/2013
By ,
Oregon, WI
5 out of 5
5 out of 5
When I set it up, the cold water didn't dispense. I called customer service and they were able to fix the problem right away. During shipment, the cold water lever shifted and needed to be moved back into place. They talked me through removing the top, locating the plastic lever, and I was able to easily slide it back into place. It has worked perfectly ever since. I like the bottom load since we are just refilling the water jug with our own water. We bought this unit so that we could have ice cold water on our office.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+1point
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Review 11 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Excelllent system and looks great

04/03/2013
By ,
Sussex Wisc
5 out of 5
5 out of 5
As promised... I fill the five gallon jug at the store for $1.89 and enjoy ice cold water any time I want it. Hot water great for tea and oatmeal etc. Separate turn offs for hot and cold so you can save energy. Hidden bottle keeps the unit looking great. Love it
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 3 months
Usage:Every day
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Review 12 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
03/30/2013
By ,
Ca
1 out of 5
1 out of 5
I was 'nt working to suck the water from bottle,it was also not compatible with old five gallon water bottle,I returned it.Bad experience
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Every day
-2points
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Review 13 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
03/26/2013
By ,
wa
3 out of 5
3 out of 5
it does what itsuppost to do but the compressor is loud
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 14 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Primo Water Cooler

03/25/2013
By ,
Greenville, SC
5 out of 5
5 out of 5
I love this product! I don't have any problems with the sound but I did notice the water was not as cold as I would like it. Someone posted a good tip and I would have never known that it was a thermostat otherwise, so thanks for the tip. I read reviews a good bit if I am going to make a big purchase and find them very helpful. I wanted this so we would not have to buy bottle water as much and it is easier for my little girls to go and get water whenever they need a drink and feel like they are big girls :) We love this product and would recommend to everyone.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+2points
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Review 15 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130
03/23/2013
By ,
corning ny
5 out of 5
5 out of 5
worked as advertised ..easy to load and the led night light is a great idea.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 16 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Amazing!

03/18/2013
By ,
Scottsdale, AZ
5 out of 5
5 out of 5
I think it was well worth the extra money to have the water cooler on the bottom. It is very sleek and does not look like a standard water cooler.
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 17 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Cooler is great

03/17/2013
By ,
north carolina
5 out of 5
5 out of 5
This is one of the best water coolers for the home ever. My old one had a small refrig at the bottom, but this one is better. It is so much nicer being able to slide the water jug in, rather than having to wait for someone to load it from the top. It is just what was needed here. I enjoy the hot water being hot for coffee and hot drinks and the cold water is refreshing. I am very pleased with the water cooler. It was worth the money.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 18 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

03-15-13

03/15/2013
By ,
California
5 out of 5
5 out of 5
i love the primo, all the functions work as promised the only issue I had which wasn't major is that the cold water tank doesn't really dish out cold water when the jug is almost empty. I love this and would recommend to anyone, no installation required and attaching bottle is super easy!
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:1 week or less
Usage:Every day
0points
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Review 19 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Dispenses a Good Value

03/14/2013
By ,
Fremont, CA
4 out of 5
4 out of 5
Worth purchasing!
If you're looking for a fair priced water dispenser this is worth your money. It's a nice looking dispenser and the bottom dispensing feature is very convenient. It can accommodate different sized bottles which is also a plus.
I especially like the choice having the light on or off and the alert the bottle is empty.
The only minuses with the dispenser is that buttons are "cheap" so for example, if you have children or a lot of traffic in your home the buttons may become stuck potentially allowing water to spill onto the floor. Additionally, there are water cup guides that are plastic and without care they can be easily broken.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:3 - 4 months
Usage:Every day
0points
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Review 20 for Primo Bottom Load Water Cooler, Stainless Steel/Black 900130

Pleased with my purchase

03/14/2013
By ,
Ann Arbor, MI
4 out of 5
4 out of 5
I love that this is a bottom load, I was really worried that my kids would tip a top load cooler on themselves. It was very easy to set up with little to no assembly. The hot water is very hot and the cold water is very cold. My only real complaint on this is that sometimes the hot water drips a little after you've let go of the button. It burnt me the first time because I wasn't expecting it. Other than that, I think it was a good value for the money. I would buy it again.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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1-20 of 122 total reviews
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