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RCARCA 42" Plasma 720p 600Hz HDTV , 42PA30RQ
Enjoy a terrific HDTV experience with the RCA 42" plasma HDTV. Watch conventional and digital broadcasts, including HDTV programs where available with the ATSC digital/NTSC analog tuner. Note: You must have a source of HD programming in order to take full advantage of the RCA 42" plasma HDTV. Contact your local cable or satellite TV provider for details on how to upgrade.
Average Customer Rating:
(604 Reviews) 499
Rating SnapshotOverall Rating Totals
Customer Recommendation64%387 out of 604reviewers would recommend this product to a friend.
This was a Christmas gift for my mother. Did not read reviews, as I have known RCA to be a very good company with quality products. I had arranged for a family friend to set it up. When he took it out of the box, it was cracked in several places. He took it back to a local store and got a refund. I then went to your website to read reviews tor this TV. About 75% of reviews complained about cracked or broken TV's. Should have read reviews before making purchase.
The product came. The screen was shattered. The company that ships the new product must do it before 3pm in my area because they must return to Shreveport by 5pm. I am very dissatisfied because I have paid for this product and no one has made the exchange of the product easy on me; rather, I had to bend my schedule to the company. I do not plan to order another TV from Wal-Mart over the Internet again. I would not recommend purchasing this product over the internet to anyone. A very good friend ordered the TV at the same time I ordered. She experienced the same nightmare I did. I am uncertain as how the TV performs. It has been over two weeks and I do not have a TV, yet.
Carted it home--opened up--screen was shattered. No problem returning it (except for carting it back to store)--got money back--Walmart employees were VERY NICE about it. Anyway--back to the drawing board!!
It was delivered with mutliple cracks across the screen. Apparently this was a very common problem. Customer service was great with refunding the price and giving my a comparable tv for the same price. I did have to discard the television.
Arrived smashed and found out later many other buyers received a broken TV.Should have been pulled before it shipped.Christmas was a little less festive.Received cash refund which i thought was a little odd.
After waiting a whole week for the tv to arrive I pick it up, get it home and it was broken. The screen was completly shattered. I was soooo upset and dissappointed. Someone should have know that the box had been dropped at some point and should have taken personal repsponsibility to say so. The tv could have been delayed for a few more days and I would have been a satisfied customer.
I bought this as a gift for my family. The first week it worked great. Then all of the sudden it began to turn off with out warning. Then after turning back on it had no picture with only sound. The next day we turned it on and there was picture and no sound. Not sure what is wrong. Gonna take it back to Walmart.
Don't waste your time on buying this product. It wasn't compatible to my Xbox at all. Good price and bad values. I returned the tv back to the store so it could be shipped back. Didn't know they didn't sell RCA in the store....Now I have a Panasonic. So, far so good.
I got the tv setup only to figure out the picture only worked 10 minutes and then had green lines through half of the screen. I had to return the item and spend more money to get the same size tv in a different brand.
I'm satisfied with the product except for one thing. In the box is a "bottom cover" that I can't for the life of me figure out where this thing goes (no diagram/written instructions anywhere!). THIS is where my problems began. RCA Customer Service is the WORST!!!!!!!!!!!!! I started with their worthless website. Then the customer service number. The first number I called there must've been an after-hours party going on in their call center. I could literally hear the loud cursing and laughing better than I could the kid on the phone. He gives me another number to call because he didn't have an answer and god-forbid he even try to get one for me! The second number I sat on hold for 13 minutes, only to be given a 3rd number. The 3rd number didn't recognize my model number (??????????????????????????????????????). The TV is fine; the brain damage from RCA customer service - I will NEVER, EVER buy an RCA product again
Was really looking forward to getting this tv but cant really review it. saw all the reviews where the scren was broken but thought maybe i would get lucky. not so much! got it home and opened the box and guess what, screen was cracked. will be taking back this morning,
when the product came to the store it was damaged bad.I did not order another one.A lot of people had this problem so i should have checked it before i left the store.Walmart should have a meeting with whoever is handling there tv's.Hate i didnt get to use it a great deal.