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Customer Reviews for Vizio VIZIO VBR120 Blu-ray Player with Internet Apps
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Vizio VIZIO VBR120 Blu-ray Player with Internet Apps
The VIZIO Blu-ray player delivers full 1080p high-definition video along with 7.1-channel surround sound and connects via Ethernet to the Internet to stream movies, TV shows, music and more. It plays Blu-ray and DVD discs, audio CDs, MP3 and JPEG files. The VIZIO Blu-ray player includes a built-in Ethernet port for easy access to the Internet so you can enjoy even more entertainment from top online brands like VUDU, Netflix, Pandora Internet Radio, Twitter, Facebook, Flickr, Picasa, Associated Press and The New York Times.
Average Customer Rating:
2.3
out of 5
(204 Reviews) 195
Rating SnapshotOverall Rating Totals
5 stars
39
4 stars
23
3 stars
9
2 stars
17
1 star
116
Customer Recommendation33%68 out of 203reviewers would recommend this product to a friend.
Rating SnapshotOverall Rating Totals
5 stars
39
4 stars
23
3 stars
9
2 stars
17
1 star
116
Customer Reviews
Review 1 for VIZIO VBR120 Blu-ray Player with Internet Apps
A great product
,09/02/2012
By 1LVGAL ,
Las Vegas
5
out of
5
I am surprised by all the negative reviews for this product. I have 3 Vizio HD tv's in my home and purchased 3 of these blu-ray players from Wal-mart. I have been extremely happy with them. They all hooked up to our WI-FI with no trouble. I have a good internet system in my home and maybe that helps. All the apps work fantastic and we have set up VUDU, HULU and Netflix on them and love the ease of use. They stream with no problems at all. The player even notifies when upon powering it up if there are new up dates that need to be installed. I love the remote and it is also easy to use. I haven't had any problems with our Vizio products and will continue to purchase them in the future and I am currently looking at new blu-ray players for my granddaughters for Christmas gifts.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:11 - 12 months
Usage:Every few days
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 09/06/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 2 for VIZIO VBR120 Blu-ray Player with Internet Apps
DO NOT BUY!
,07/19/2012
By trf99a ,
Tyler, TX
1
out of
5
Absolute garbage. I bought one and the sound would not work and half the time it wouldn't even turn on at all. Wifi connection was always "iffy". Took it back and got another one (same model) because I had to have it replaced by Vizio--believe me, I wanted a different brand at that point. Same exact issues with the new one--sound doesn't work right, wifi connection is spotty. But now it won't work at all. It will not go to the menu screen--just the blank Vizio screen. Of course, Vizio customer service is absolutely zero help so I have to buy another one--definitely NOT A VIZIO!!!
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:35 - 44
Gender:Male
Ownership:11 - 12 months
Usage:Every few days
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 08/02/2012
I apologize for any inconvenience this issue may have caused. If you have any questions, please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 3 for VIZIO VBR120 Blu-ray Player with Internet Apps
06/20/2012
By agugliaro1 ,
Pasadena tx
1
out of
5
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 06/28/2012
I apologize for any inconvenience this issue may have caused. If you have any questions, please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 4 for VIZIO VBR120 Blu-ray Player with Internet Apps
06/05/2012
By lodkjfhrurirjrkg ,
ocala,fl
5
out of
5
I've had mine for over 2 years and have never had a problem with it. Its starts up a little slow, but I dont see that as a problem. I think its great.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:Longer than one year
Usage:A few times per month
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 06/06/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 5 for VIZIO VBR120 Blu-ray Player with Internet Apps
05/14/2012
By boozo ,
largo florida
2
out of
5
Product is of Poor Quality movies freeze up after 45 min or the remote control stops working or it just plain goes wacko i have made VISIO aware of the problem and it seemd it is only happing to the players purchased through walmat for some unexplaned reason, thay seam to go bad durring the warienty or just out of warienty so good luck with this product.
Product Attributes:
Value
2
out of
5
Meets Expectations
3
out of
5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:Longer than one year
Usage:A few times per month
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 05/15/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 6 for VIZIO VBR120 Blu-ray Player with Internet Apps
Absolute waste of money. Buy another brand.
,04/30/2012
By Bionici
1
out of
5
I originally purchased this Blue-ray player @ Walmart because of it's smaller dimensions & price. I needed to have a player that was less than 16 inches wide. The player does produce an acceptable picture. That's about the only positive I can say about this player. First, it is slow to boot up. It doesn't respond well to the remote, and there is always an 8 - 10 second delay between turning on & also the opening of the tray. Also, it would never hook up to my wifi for use with its internet apps, although all other types of players have. My first Vizio stopped playing about 4 months after I purchased it. It just plainly quit responding to turning on, either with the button on the player or from the remote. I got another of the same model. I had it for about 6 months with the same exact results. It was slow to respond, and finally just quit turning on / off. An absolute waste of money. Sony and several other mfg are now offering smaller models. I would purchase one of them, as long as they have a good reputation & rating.
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 05/08/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 7 for VIZIO VBR120 Blu-ray Player with Internet Apps
vizio blu=ray
,04/23/2012
By jpgarfield ,
Cortland, NY
5
out of
5
This is a great item and very easy to hook up to our other equipment. We ordered it thru Walmart.com and it was delivered to our area store in good time and I just love the convienience of this feature. I would recommend this player to anyone as it's a great value.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 05/04/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 8 for VIZIO VBR120 Blu-ray Player with Internet Apps
really nice for the price
,04/14/2012
By rose43jo ,
S W Nebraska
4
out of
5
I watched blu-ray dvd on a couple different players. This was the best for all around quality. It is well worth the price. I will not hesitate recommending this to others.
Product Attributes:
Value
5
out of
5
Meets Expectations
4
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/18/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 9 for VIZIO VBR120 Blu-ray Player with Internet Apps
BAD PRODUCT-DON'T BUY
,04/12/2012
By lumnum ,
tennessee
1
out of
5
I bought a Vizio blu-ray player and it was the worst thing ever made. The 1st machine I purchased couldn't read discs. I was able to return it for a replacement but then after a year, the machine stopped reading blu-ray discs and all of the apps stopped working. When I called customer support, they walked me through 2 steps and when that didn't work, they stated there was nothing they could do and proceeded to try and sell me another player! I went out and bought a Samsung instead and the product is 10 x better.
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:Longer than one year
Usage:Every few days
+1point
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/14/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 10 for VIZIO VBR120 Blu-ray Player with Internet Apps
Very disappointed
,04/09/2012
By gabesnanny ,
Destin, FL
1
out of
5
I bought 2 of these on 2/25/12 and they both started acting weird within the first few weeks and kept getting worse. On my sons we couldn't get the drawer to open to get the dvd out. We had to turn it on and off several times and it finally opened. Finally the screen went blank and wouldn't come back on. On mine whenever i put the disc in it would start the movie in the middle and sometimes the drawer wouldn't open. We took them both back to WalMart today and bought 2 Toshiba. We have 3 Vizio TV's and they are awesome. Don't know what happen to their blu ray players.
Recommends this product? No
Age:55 - 64
Gender:Female
Ownership:2 - 3 months
Usage:Every day
+1point
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/14/2012
I apologize for any inconvenience this issue may have caused. If you have any questions, please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 11 for VIZIO VBR120 Blu-ray Player with Internet Apps
Great blu ray player
,04/04/2012
By moondreamer40 ,
Portlandville NY
5
out of
5
I love this Blu ray player it has a ton of application choices to choose from and I especially appreciate being able to stream from my computer! It's easy to use and has the ability to hook up to the internet with a ethernet cable, I just wish that this player came with wi-fi built in but other than that it is a great player! Very happy with it and would recommend it to all!
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/06/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 12 for VIZIO VBR120 Blu-ray Player with Internet Apps
STAY AWAY
,04/03/2012
By Gunner77ss ,
Raynham MA
1
out of
5
When I reviewed this product it had four stars. However, there was one review that rated the VIZIO as a "very poor performer", well it is. The two stars it's given now is very generous. The system takes to long to start, makes too much noise and I had to reset the Blue Ray DVD player constantly. The DVD kept getting stuck. I had to disconnect the DVD player, connect it, then wait a few minutes, then it would open. STAY AWAY!!!!!
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:2 - 3 months
Usage:Every few days
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/06/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 13 for VIZIO VBR120 Blu-ray Player with Internet Apps
Decent product for the price.
,03/30/2012
By Pallan ,
Glendale, CA
4
out of
5
The Blu-ray player is sufficient for my needs.
Seems to be poorly constructed, I wouldn't recommend this model if you plan on using the player frequently.
Simple installation and set up.
Seems to be poorly constructed, I wouldn't recommend this model if you plan on using the player frequently.
Simple installation and set up.
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:A few times per month
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 04/03/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 14 for VIZIO VBR120 Blu-ray Player with Internet Apps
03/27/2012
By mmsolutions ,
PA
5
out of
5
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/28/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 15 for VIZIO VBR120 Blu-ray Player with Internet Apps
Good price and quality
,03/26/2012
By TDub110 ,
Philadelphia Pa
4
out of
5
I've read some of the reviews and it sounds like a firmware issue in regards to read speed and compatibility playing Blu Ray disc. I've had similar issues but not to the point where I needed to return the product. After i updated the firmware I was able to play every Blu-ray I've inserted and the read speeds were much faster as well as switching from 2.0 to 5.1 surround through my sony sound bar and sub woofer. Only thing is no biult in wireless connection but over all I am very please with this product. Good price and a quality multifunctional device for home entertainment.
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:11 - 12 months
Usage:Every few days
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/28/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 16 for VIZIO VBR120 Blu-ray Player with Internet Apps
Great player for the money!
,03/25/2012
By TechnoJimmy
4
out of
5
This player has gotten some really negative reviews, but I think a lot of them are unfounded. The first day or so, there was a problem with it holding internet connection, which was odd considering the fact that it's cabled and not wireless. Make sure you cable it up when you turn it on for the first time to let it download the latest firmware update, even if you don't plan on using it for internet streaming after this. I knew that the player updated it's firmware when I first turned it on and I couldn't figure out why it wasn't holding connection. Decided to check my router settings and noticed that there was a firmware update available for it also. I'm guessing that it solved the problem because since I updated the router's firmware it hasn't dropped connection once. It has frozen once or twice, but waiting patiently let it solve it's own problem. The fact is, it's an Internet-enabled, Blu-Ray player for $88! You get what you pay for, and to be honest, so far I've gotten what I wanted and expected from it.
Product Attributes:
Value
5
out of
5
Meets Expectations
4
out of
5
Recommends this product? Yes
Ownership:1 week or less
Usage:Every day
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/28/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 17 for VIZIO VBR120 Blu-ray Player with Internet Apps
Great!
,03/23/2012
By Sidni ,
Andrews A.F.B, MD
5
out of
5
I truly do not understand why this gets bad reviews. I love it. It works perfectly for me. I havent used the Internet Apps yet because my Vizio TV is internet connected. But it plays dvds and blu rays for me just fine...
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/28/2012
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your Vizio bluray player! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
0points
Review 18 for VIZIO VBR120 Blu-ray Player with Internet Apps
HORRIBLE!!!!!!!!
,03/09/2012
By HisWifey627
1
out of
5
I don't recommend this to anyone ever! First off, the remote is bulky. And the most horrible thing is that we had it for two days and the video went out. the sound worked but no picture what so ever!!!
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:18 - 24
Gender:Female
Ownership:1 week or less
Usage:Every day
+1point
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/14/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 19 for VIZIO VBR120 Blu-ray Player with Internet Apps
Don't waste your money!!!!
,03/03/2012
By Tdb21
1
out of
5
We bought this because it seemed like a good entry into blue ray. We were wrong! It worked for about a month. We emailed costumer service and they told us how to fix it. It worked for about two months this time, and now it broke and wouldn't let me eject the disc. I had to take the cover off to get it out. This was our first Vizio product, and probably our last. Save your money and buy a more quality product.
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:18 - 24
Gender:Male
Ownership:2 - 3 months
Usage:Every day
+1point
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/06/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points
Review 20 for VIZIO VBR120 Blu-ray Player with Internet Apps
Will play discs, poor quality buttons
,03/02/2012
By Embughee ,
IL
1
out of
5
Turning this thing on and off and using any buttons on the front of the model is pointless. They work slowly, not even satisfactory, and that is for a week at best. After that you'll have to use the remote for every single function. Kind of a pain in the butt if you can't find the remote or if you're standing right there in front of the player trying to put a new disc in.
To sum up, buttons on face of product are useless. Sometimes even the remote doesn't work right away and you need to try it a second time to get the player to turn on or off.
Annoying. There are better models out there.
To sum up, buttons on face of product are useless. Sometimes even the remote doesn't work right away and you need to try it a second time to get the player to turn on or off.
Annoying. There are better models out there.
Product Attributes:
Value
3
out of
5
Meets Expectations
1
out of
5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:Longer than one year
Usage:Every day
+1point
Read Comment (1)
Read Comments (1)
VIZIOSupport
South Dakota, USA
Posted 03/06/2012
I apologize you are experiencing an issue with your Bluray player. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
0points