Ratings and Reviews

Customer Reviews for Generic Clairol Natural Instincts Hair Color Creme 21G, Caramel Creme, Medium Golden Brown 1 Kit

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Generic Clairol Natural Instincts Hair Color Creme 21G, Caramel Creme, Medium Golden Brown 1 Kit

Natural Instincts Creme's 10 rich, radiant shades give you luminous, natural-looking color and shine in just 10 minutes with a formula that leaves hair feeling softer when you use it.
Average Customer Rating:
2.909 out of 5
2.9
 out of 
5
(11 Reviews) 11
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Rating SnapshotOverall Rating Totals
5 stars
4
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1
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0
2 stars
2
1 star
4
Customer Recommendation55%6 out of 11reviewers would recommend this product to a friend.
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
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Customer Reviews
Review 1 for Clairol Natural Instincts Hair Color Creme 21G, Caramel Creme, Medium Golden Brown 1 Kit

Beware!

05/23/2011
By ,
Southern California
1 out of 5
1 out of 5
This "medium golden brown" is MUCH darker than any previous Clairol "medium golden browns." It is a very deep, chocolate brown. It left stains on my face and neck that were almost impossible to remove. The old Natural Instincts was wonderful. I wish they hadn't changed it. I tried to reach Clairol for help removing the stains from my skin. They don't answer their phones on Sundays and even sending them an e-mail message requires giving them more personal information that I want to. No help for skin stains on their web site - I guess that would mean admitting that there is a problem. I hope they bring back their old formula. If not, I'll have to look for another brand of hair color.
Product Attributes:
Ease of Use
3 out of 5
3 out of 5
Color Appeal
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Female
Usage:Once per month
0points
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Clarksville,TN
Stains
Posted 05/28/2012
All color stains. It's not a problem unless you don't know how to prevent them. Put vaseline around your hairline before you color. They also sell hair color remover cloths in beauty supply stores.
0points
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Review 2 for Clairol Natural Instincts Hair Color Creme 21G, Caramel Creme, Medium Golden Brown 1 Kit

Bad product

02/05/2012
By ,
Humble, Tx
1 out of 5
1 out of 5
OK to start with my hair is naturally a very dark brown. I have grey/white only right at eye level and only in about 2 inches. Normally not a bother but when i pull my hair back it shows really bad. Decided to try dying it out and went with this product. This will be the first time I have every dyed my hair. Followed the directions exactly and it did NOTHING. My hair is the exact same color I started with and the grey is still in the same place and the same shade. What good is this?
Product Attributes:
Ease of Use
3 out of 5
3 out of 5
Color Appeal
1 out of 5
1 out of 5
Value
1 out of 5
1 out of 5
Quality
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:1 week or less
Usage:Once per year
-1point
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Clarksville,TN
Coloring Amateur
Posted 05/28/2012
You cannot use a demi haircolor to remove gray. Gray is very stubborn and needs ammonia to deposit color.
0points
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Ratings-Only Reviews for Clairol Natural Instincts Hair Color Creme 21G, Caramel Creme, Medium Golden Brown 1 Kit
Based on the average of (9) ratings-only reviews
3.3 out of 5
3.3 out of 5
Product Attributes:
Ease of Use
5 out of 5
5 out of 5
Value
5 out of 5
5 out of 5