Ratings and Reviews

Customer Reviews for Dirt Devil Dirt Devil Steam Mop, PD20000

Dirt Devil Dirt Devil Steam Mop, PD20000

Harness the deep cleaning power of steam with the innovation of Dirt Devil. This remarkable Dirt Devil Steam Mop features a continuous steam system that distributes hot steam across the entire pad surface. The smooth, even steam helps reduce pad soaking for fewer smears and streaks. The Dirt Devil Easy Steam uses regular tap water and is ready in only 30 seconds. An 18' power cord lets you steam clean over a wide path — you'll be able to tackle an entire room without having to unplug the Dirt Devil Steam Mop. A contoured loop grip handle lets you easily grasp and maneuver your steam mop without hassle. The Dirt Devil Steam Mop comes with 2 multi-layer microfiber cloth pads, a fill cup, and a funnel.
Average Customer Rating:
3.604 out of 5
3.6
 out of 
5
(48 Reviews) 41
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
19
4 stars
14
3 stars
3
2 stars
1
1 star
11
Customer Recommendation71%34 out of 48reviewers would recommend this product to a friend.
Customer Questions & Answers:
8 Questions | 14 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
19
4 stars
14
3 stars
3
2 stars
1
1 star
11
Customer Reviews
Review 1 for Dirt Devil Steam Mop, PD20000

So far, so good!

12/23/2012
By ,
Farmington, MO
4 out of 5
4 out of 5
Never had a steam mop before, but I have been struggling getting my tile floor clean with swifter mop and such. So far I Love it. I feel like my floors are cleaner and less streaked. The cord is a pain to me, that's the only fault I've found, however, I've only had it about a week. So we'll see how it lasts.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Every few days
0points
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Review 2 for Dirt Devil Steam Mop, PD20000

DON'T BUY THIS!

05/03/2013
By ,
Eatontown, nj
1 out of 5
1 out of 5
I bought the DIRT DEVIL STEAMER and used it 2 times, on the 3 use it did not create steam and the power light stayed on continuously. I called the customer service number on the back and there was nothing they could do because I no longer had the receipt. I guess I just assumed the machine would have worked longer than 2 uses. Customer service rep said the light was probably staying on due to an "electrical problem and not to use tap water because that may have corroded the mechanisms". Are you kidding me, after 2 uses. Don't waste your money! I have heard great reviews on the SHARK STEAMER so that's what I am going to buy next.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Durability
1 out of 5
1 out of 5
Appearance
3 out of 5
3 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Once per week
0points
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Review 3 for Dirt Devil Steam Mop, PD20000

my steam mop stopped working in less than a month

03/25/2013
By ,
collinsville al
1 out of 5
1 out of 5
i have only had my steam mop for less than a month and used it once or twice a week when it worked it did great. I only put water in it and followed the directions and it quit working in less than one month!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Durability
1 out of 5
1 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? No
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Once per week
0points
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Review 4 for Dirt Devil Steam Mop, PD20000
02/16/2013
By ,
Columbus, Ohio
3 out of 5
3 out of 5
I was very disappointed to have purchased a mop at that price, and it was not new! I was not pleased at all.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
1 out of 5
1 out of 5
Durability
4 out of 5
4 out of 5
Appearance
1 out of 5
1 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:1 week or less
0points
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Review 5 for Dirt Devil Steam Mop, PD20000

Used only once

02/03/2013
By ,
Boise Idaho
4 out of 5
4 out of 5
So far, we are pleased at its performance. The handle seems a little flimsy. Hopefully, it will continue to perform well. Hairspray had built up at the edge of my vinyl bathroom floor, and after running it over a few times, it dissolved it.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
0points
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Review 6 for Dirt Devil Steam Mop, PD20000

not crazy for the shape

01/18/2013
By ,
west babylon,new york
4 out of 5
4 out of 5
i think a rectangular shape would be easier to work with, otherwise i like it
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
3 out of 5
3 out of 5
Durability
4 out of 5
4 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 7 for Dirt Devil Steam Mop, PD20000

Dirt Devil Steam Mop

01/05/2013
By ,
ID
3 out of 5
3 out of 5
I received this as a gift and the mop cleans well but, in my opinion has several drawbacks. After cleaning it does leave streaks, it's hard to push, the triangle head is great for corners but not for going straight on at a wall, the head doesn't swivel so, moving it sideways parallel to the wall requires two hands, and the long cord gets in the way a lot. The durability of this mop seems questionable as well. The handle connects to the head by a short plastic semi hollow tube about the diameter of a penny (I've included a picture) it feels like this is going to snap off with any heavy pressure and I'm a small person (5' 4") and I don't have a lot of strength in my arms. For this price there may be better options for a little extra money.
Click an image to enlarge it.
User submitted photo
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
3 out of 5
3 out of 5
Durability
2 out of 5
2 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 7 weeks
0points
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Review 8 for Dirt Devil Steam Mop, PD20000

Excellent

01/01/2013
By ,
Lake in the Hills, IL
5 out of 5
5 out of 5
This is a lightweight steam mop, and the shape of it allows you to get into smaller places.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Once per week
0points
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Review 9 for Dirt Devil Steam Mop, PD20000

Great little steam mop

10/14/2012
By ,
Piney View WV
5 out of 5
5 out of 5
After using this little Dirt Devil Steam Mop my floor is cleaner than it's been in years. I can no longer get down on my knees to scrub, but this little steam mop loosens the dirt, then the microfiber hoods grab up the dirt. Frankly, I'm looking forward with eagerness to the next time I will use it. It has made such a difference for me. It is light weight and small, yet easy to use. I don't need any expensive cleaners--just water in the easy-to-fill tank. Thanks, Dirt Devil makers!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:A few times per month
0points
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Review 10 for Dirt Devil Steam Mop, PD20000

Did not work for me.

10/05/2012
By ,
Florida Winter Haven
1 out of 5
1 out of 5
I liked the look , design , handle, ease of use..... but the head kept lifting up toward the back of the steamer and it didn't seem to clean the floor well.
Product Attributes:
Meets Expectations
1 out of 5
1 out of 5
Durability
2 out of 5
2 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? No
Age:55 - 64
Gender:Female
Ownership:1 week or less
Usage:Once per week
-1point
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Review 11 for Dirt Devil Steam Mop, PD20000

Changed my life

09/27/2012
By ,
Harrisburg, PA
5 out of 5
5 out of 5
I can't tell you how awesome this product is. The first time I used it I fell in love with it. I have a child in the house and it's really important to me to use as few chemicals as possible. This allows me to get the floors clean really fast, and without the use of chemicals. The pads are washable. So there is no need to continue to buy refills with this product. It's amazing. It works so fast. Even if you have a lot of floor to cover this won't take you long. And it's dry almost instantly. Which means no more waiting for hours for the floor to dry in order to move the furniture back. This is a time saver as well as a money saver. It's a decent price to begin with and to top that off there is no need to buy cleaners any more. How much money do you think that will save you? I use this product twice a week. When needed. I don't have carpet in my apartment at all except for a few throw rugs. This cleans the flooring in my entire apartment in less than half the time it used to take me using a mop and bucket. I would definitely recommend this to everyone. Even if you don't have children. I don't have any animals. But I used to. And based on it's performance in my apartment. I would say that if you have pets, this is still a good choice for you as well. Oh, one more thing. This product runs very quietly. It isn't noisy at all. You have to pay attention to it in order to know that it's actually on, because you won't hear it. At the loudest that this product gets it's a exhale of breathe type noise and still pretty darn quiet. You could run this while someone else in the house is watching tv and it won't interfere with reception or with being able to hear the tv. I have done that a lot. I could hear the tv like I was sitting in front of it without cleaning the floor.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
-1point
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Review 12 for Dirt Devil Steam Mop, PD20000

Faulty plug

09/26/2012
By ,
PONTOTOC, MS
1 out of 5
1 out of 5
The steam mop had two large polarized blades on the plug in SO I returned it
to my local store. I have taken a chance and reordered it online. Keeping my fingers crossed
that the next one will not have the faulty plug. Will review again after it is delivered.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
1 out of 5
1 out of 5
Durability
1 out of 5
1 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? No
Age:65 or older
Gender:Female
Ownership:1 week or less
Usage:Never
-1point
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Review 13 for Dirt Devil Steam Mop, PD20000

Talk about streaks

09/02/2012
By
1 out of 5
1 out of 5
Disappointing. Left streaks all through the floor even after a new install of bamboo. Floor wasn't even that dirty and it left streaks all over. I followed all instructions so it's too bad they don't test a product or if they did still put it out there for consumers. You can do better Dirt Devil.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
1 out of 5
1 out of 5
Durability
3 out of 5
3 out of 5
Appearance
3 out of 5
3 out of 5
Recommends this product? No
+2points
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Review 14 for Dirt Devil Steam Mop, PD20000
06/10/2012
By ,
Fairfax, VA
2 out of 5
2 out of 5
When I turned it on, it made a horrible sound and didn't start "hissing" "in 30 seconds" like the directions said it would. Eventually the sound stopped and the hissing started, and it did clean up some bad spots, but it left streaks all over the floor, so I will have to reclean the floor with some other product.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
2 out of 5
2 out of 5
Features
2 out of 5
2 out of 5
Durability
2 out of 5
2 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? No
Age:65 or older
Gender:Female
Ownership:1 week or less
Usage:Once per week
+3points
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Review 15 for Dirt Devil Steam Mop, PD20000

Not too bad!

05/30/2012
By ,
Arizona
4 out of 5
4 out of 5
It cleans my vinyl VERY well and leaves is VERY soft. The pads are washable, but they do cake up very easy if your floor is not VERY well swept, and there is not allot of goop of on your floor. If this happens, the pad will get too dirty to continue with cleaning until you simply wash out the pad in the sink to get the yuckies off. Also, the steering over dry dirty floors takes a little muscle because the hot steam makes it kind of stick to the floor causing allot of friction.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
3 out of 5
3 out of 5
Features
4 out of 5
4 out of 5
Durability
3 out of 5
3 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 3 months
Usage:Once per week
+2points
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Review 16 for Dirt Devil Steam Mop, PD20000

amazing for hardwood and tile.

03/31/2012
By ,
colorado
4 out of 5
4 out of 5
Worked great. Did an awesome job on the hardwood and tile. Love the washable pads. Very pleased with the overall product performance.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Durability
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Once per week
0points
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Review 17 for Dirt Devil Steam Mop, PD20000

Rangler

03/20/2012
By ,
Michigan
5 out of 5
5 out of 5
This is my first steam mop, I really like the looks of it and how wonderful it cleans my floor great buy.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
4 out of 5
4 out of 5
Durability
4 out of 5
4 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
0points
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Review 18 for Dirt Devil Steam Mop, PD20000

Love it

03/04/2012
By ,
Texas
4 out of 5
4 out of 5
I love this steam mop!! I was going to buy a Shark steam mop but the reviews on the Dirt Devil changed my mind. This mop gets my floor so clean and it stays clean! I love it, easy to use and lightweight. I recommend this mop!!!
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
0points
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Review 19 for Dirt Devil Steam Mop, PD20000

works great

09/30/2011
By
5 out of 5
5 out of 5
It's awesome....I have no complaints. Does what its supposed to do.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
+1point
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Review 20 for Dirt Devil Steam Mop, PD20000

I love this mop!!

09/30/2011
By ,
Concord NC
5 out of 5
5 out of 5
I always buy something judging by how many bad reviews there is and depending what they say. I decided to go ahead and get it anyway and I'm glad I did! The handle could be a little stronger but so far it's done perfectly. It steams perfectly and got up messes I thought were permanent. After using it everyday for a week the pads aren't sticking to the floor anymore (which made it more difficult to push) I would suggest washing the pads at least 3 times before using them so they lose their stiffness/stickyness. Overall this is a great product and for the price it's worth it!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Durability
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+4points
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1-20 of 42 total reviews
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