I had great service through everyone that was involved. I thought at first that my book was lost but the assistant manager of the Beaumont store in California was very helpful. She had great customer service and extremely polite. She helped me and to let you know the book just had arrived.I got the book Eclipse from the Twilight saga as a gift for my niece. The book was in great condition and wrapped up pretty good. Would order through Walmart.com again. Thank you everyone!!