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Customer Reviews for Boss Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Boss Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

The Boss Executive Chair is a stylish and elegant office chair that lets you sit comfortably for hours. This high back chair supports your back, so you can sit on it all day long with little discomfort. This executive vinyl chair is upholstered with CaressoftPlus to enhance the comfort. Pillow top cushions and padded arms in this executive chair add to the comfort level. This swivel tilt chair has hooded double wheel casters that let you to move around easily. The vinyl chair offers adjustable tile tension control and adjustable seat height so that you can set according to your requirement.
Average Customer Rating:
4.212 out of 5
4.2
 out of 
5
(33 Reviews) 26
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
19
4 stars
8
3 stars
3
2 stars
0
1 star
3
Customer Recommendation82%27 out of 33reviewers would recommend this product to a friend.
Customer Questions & Answers:
15 Questions | 31 Answers
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
19
4 stars
8
3 stars
3
2 stars
0
1 star
3
Customer Reviews
Review 1 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

good for the money

12/13/2012
By ,
oregon
5 out of 5
5 out of 5
I dont know what level every one is at but the chair was uber easy to put together, I see a lot of people dont know how to recline, just pull the lever to the right that adjusts height out to the right and your in business. I have bought many chairs over time and this one seams to be the best deal that I have come across. The only bad thing I have to say is the Metal look is just that.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Every day
+1point
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Review 2 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Like sitting on a block of cement

05/03/2013
By
1 out of 5
1 out of 5
Do not buy! Concrete floor is more comfortable......
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
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Review 3 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Great chair for the price!

03/23/2013
By ,
FL
5 out of 5
5 out of 5
I purchased this chair as a gift for my husband. He stands 6 feet tall around 210 lbs. The chair seems to be the right height plus width for his frame. We have had it for the past two weeks and so far he loves it.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 4 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

This is an awesome chair but..

03/22/2013
By ,
Tennesse
4 out of 5
4 out of 5
This is a fantastic chair. It's very comfortable and the backrest is amazing. The only downside? It was a very big problem getting the screws to line back up properly to put the arms on. Even slightly, and I do mean slightly off center and they will only screw down a tiny bit. It took my wife and I around an hour to get one of the screws to fully tighten properly.
Overall, this chair is a great product and very comfortable. If you don't mind a slight headache with assembly.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Every day
0points
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Review 5 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Manufactured flaws but looks great and feels good.

02/26/2013
By
3 out of 5
3 out of 5
I had 2 major problems with this chair. When installing it the arms did not fit on the chair properly, only 2 screws are holding both arms on e chair for me right now. Also, the seat itself leans lower on the left instead of symmetrically. Overall though it is comfortable and looks awesome.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
3 out of 5
3 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? No
0points
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Review 6 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
12/10/2012
By ,
Dahlonega, GA
5 out of 5
5 out of 5
Great guailty, But kind of pricey.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:14 - 18
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
-2points
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Review 7 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
11/18/2012
By ,
CO
4 out of 5
4 out of 5
Very impressed seems sturdy and is comfortable but only had it a few weeks.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
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Review 8 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
10/07/2012
By ,
Area 51 Sector C, ND
5 out of 5
5 out of 5
This is a great computer chair. When I was setting it up, I noticed that the screws weren't in a little bag like they usually are. So I checked the box and other plastic bags and didn't find the screws. I was thinking--this can't be happening to me. I remember thinking I got a computer chair that came with no screws. I was starting to become disappointed because I thought it came with no screws. I then went online to see what kind of screws I needed and found this website of this guy saying that he too was wondering where the screws were at. Come to find out the screws are on the chair. THE SCREWS ARE SCREWED INTO THE CHAIR. LOOK ON THE CHAIR, THE SCREWS ARE ON THE CHAIR. YOU CAN'T MISS IT. I remember seeing the screws, but it never dawned me that they were there all along. Also the chair tilts, but when I assembled it I assembled it wrong. I had the seat backwords and changed it later. When you are assembling the chair take the time to understand the directions, that is why they are there for you. I would definitly buy this chair again and will do a better job of reading the directions next time.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+6points
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Review 9 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

about this chair

09/20/2012
By ,
Bronx,NY
1 out of 5
1 out of 5
The First Day I Bought it. I put it together in a half hour, i go to sit on it and raise the chair, it dont work. so i call norstar the company who makes this chair they said that the gas lift was faulty and will send me a new one , and they did along in a email was the instructions on how to remove it
the video that came with it was two seconds long showing how to remove the 5 star bottom...
I tryed it and nothing happen, tried to removed the gaslift from the chair that was also a no go. i do not recommend this chair for these reasons. I am very un happy,BUYER BEWARE
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
-1point
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Review 10 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Hard to put together

03/16/2012
By ,
ruston
4 out of 5
4 out of 5
This chair was very hard for me to put together. I do not know if it was me or the chait but the screws where the arm connects to the seats was hard to get in. It took me about an hour to get it finished. vIt is pretty comfortable once it is done and I am 6 foot, 300+ pounds.
Recommends this product? Yes
Age:18 - 24
Gender:Male
Ownership:1 week or less
Usage:Every day
+2points
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Review 11 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
12/15/2011
By ,
Honey Grove, Texas
1 out of 5
1 out of 5
I purchased this chair in August 2011. By mid-December 2011 the hydraulic system failed. I am 6'3" and sitting close to the floor is not comfortable. At first I was fairly happy with the chair but with the failure of the hydraulic system in just a few months concerns me for anyone that purchases the chair. Buyer beware.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Features
2 out of 5
2 out of 5
Appearance
4 out of 5
4 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:5 - 6 months
Usage:Every day
+7points
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Review 12 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
12/08/2011
By
5 out of 5
5 out of 5
Excellent chair. Comfortable. Exceeded my expectations. Extremely comfortable and supportive. Nice professional expensive look. You won't be disappointed.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+2points
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Review 13 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Just what I wanted

10/21/2011
By ,
Northern California
4 out of 5
4 out of 5
This is a very good home/office chair. It looks very nice and the price was very good at Wal-Mart.com. It arrived quickly and in great shape. I would say that the padding in the seat and thigh area could be better but then the price would be more. All in all it's a very good value.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:2 - 3 months
Usage:Every day
+1point
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Review 14 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Wonderful chair

09/15/2011
By ,
Forney, TX
5 out of 5
5 out of 5
The chair was easy to assemble and has quickly become my favorite chair. Soft, comfortable, durable.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+4points
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Review 15 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
08/04/2011
By ,
Arlington,TX
5 out of 5
5 out of 5
This is great chair, very comfortable!! Well made, very sturdy. Very easy to put together. This chair feels and looks like you would pay alot for, but the price was very reasonable. I'm very happy with the decision on the Boss Executive Plus Pillow Top!!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Every day
+3points
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Review 16 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Blah.

07/26/2011
By ,
Eagle Pass, TX
3 out of 5
3 out of 5
Honestly, this chair does NOT recline. In in my case it doesn't even go up or down. It doesn't do anything. I followed the instructions carefully and the results were less than satisfying. I've assembled things before like desks. This chair lacks in quality, at least the one I received by mail. Other than that it seems to be comfortable and can seat a heavy set person under 250 lbs.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
3 out of 5
3 out of 5
Features
1 out of 5
1 out of 5
Appearance
3 out of 5
3 out of 5
Recommends this product? No
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
-2points
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Review 17 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Not Bad.

06/20/2011
By
4 out of 5
4 out of 5
If I hadn't sat in a more comfortable chair just days before, I would love this one... It's worth what I paid for it though.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
-4points
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Review 18 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

a very good chair for the money, But

05/12/2011
By ,
rochester ny
5 out of 5
5 out of 5
Assemblying this chair was not easy. attaching the seat and back to the arm rests was very diffcult due to the fact that there is so much fake leather around the bolt holes it is hard to hit the hole.
Finally go the chair together. It is great very comfortable. I am 5'8 and weigh 240 it holds my bulk with ease. the back hight is perfect for me. the seat is heavily padded. the back less so but still good. and the back could be a little wider.
the fake leather feels like real leather. the chair has a very solid feel to it. The only reason I did not give it a perfect rating was the diffculty in assemblying it.
I don't know why people are writing that it does not recline. It reclines perfectly. In fact i had to adjust the tension knob underneath to stiffen it up.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:1 week or less
Usage:Every day
+27points
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Customer Avatar
NM
Why Some Tilt & Some Don't...
Posted 10/16/2011
I'm starting to believe that the reason some customers say their chair won't recline, & some say it reclines quite well, is "individual differences" occurring among individual chairs during the manufacturing process. It seems that some chairs come out of the factory ready to recline, & others are so stiff they barely do. And in the end, one customer gets a chair that will tilt nicely, & another gets a chair that won't, & when they review it - both are right, & each is reporting their experiences with the product accurately.
I've seen this happening among other desk chairs as well; this isn't the only one. It makes shopping for a chair which can be expected to tilt a challenge, & something of a dice toss.
0points
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Review 19 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests
04/21/2011
By ,
Beaufort, NC
5 out of 5
5 out of 5
If the up/down ram holds better than the last 3 of these that I've had then it will be a great chair/if not then I'll look for a better one somewhere else
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
5 out of 5
5 out of 5
Features
4 out of 5
4 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:65 or older
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+2points
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Review 20 for Boss Executive CaressoftPlus Pillow Top Chair with Padded Armrests

Almost, but not quite

04/03/2011
By
4 out of 5
4 out of 5
Almost everything is great about this chair. If the back was a little higher and the seat was a little longer, it would be perfect.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Features
5 out of 5
5 out of 5
Appearance
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+4points
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Customer Avatar
Portland, OR
Posted 07/14/2011
Nice chair, fits my medium large 5'11" 200 pound frame easily.Easy to assemble and functions nicely. I would recommend this chair.
0points
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1-20 of 27 total reviews
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