FLOORCARE (39,011)
BAGGED UPRIGHTS (2,860)
BAGLESS UPRIGHTS (13,306)
CANISTERS (1,979)
EXTRACTORS (4,966)
FLOORCARE ACCESSORIES (883)
HANDHELDS AND STICKVACS (7,393)
ROBOTICS (300)
STEAM (7,324)
HOUSEHOLD APPLIANCES (13,576)
HOUSEWARES (26,660)
KITCHEN APPLIANCES (64,647)
LUGGAGE (5,049)
TABLETOP (10,472)
Shop Now At Walmart
Most Popular Products
Top-Rated Products
Customer Reviews for Bissell Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Bissell Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Keep your house looking sparkling clean with the Bissell Steam Mop Deluxe Hard Floor Cleaner. With power like you have never seen before, the floor cleaner mop works in minutes to give you results that you will love and appreciate. The electric mop features a water purification system that is used to remove harsh minerals and ions from tap water that helps to eliminate potential hard water spots, in turn providing a spotless look to your floors. The hard surface floor cleaner has two micro fiber mop pads that you can use to clean according to your requirements. It also features a Maneuverable Swivel Head that allows you to clean even the hard to reach places. Its strain reliever handle provides easy cleaning option without putting stress on your hands. A easy to hang hook helps in easy storage.
Average Customer Rating:
3.7
out of 5
(131 Reviews) 123
Rating SnapshotOverall Rating Totals
Customer Recommendation76%37 out of 49reviewers would recommend this product to a friend.
Rating SnapshotOverall Rating Totals
Customer Reviews
Review 1 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Bissell Steam Mop Deluxe
,12/04/2012
By Pretorius ,
Gilbert, AZ
2
out of
5
To Whom it May Concern;
This is my second Bissell Steam Mop Deluxe. It was said to be the best on the market. My sister bought one & told me about it,so I bought one. After 2 yrs. it started leaking like a sieve. I had followed all instructions from the first time I used it. I went into the Bissell website & I saw others that had the same problem as me.Bissell wrote me back & told me they were sorry. I had the pads from that unit & loved it for the 1st 2 years. it worked great,no streaks so I thought I would look for it again on the internet at a lower price. Walmart had it on line site to store. I ordered it & picked it up,no S&H at the store. I put the new one together & will be using it in the next week. A good product from the name,Bissell should last longer than 2 yrs. Site to store is a good concept but needs fine tuning. Thank you for listening.
This is my second Bissell Steam Mop Deluxe. It was said to be the best on the market. My sister bought one & told me about it,so I bought one. After 2 yrs. it started leaking like a sieve. I had followed all instructions from the first time I used it. I went into the Bissell website & I saw others that had the same problem as me.Bissell wrote me back & told me they were sorry. I had the pads from that unit & loved it for the 1st 2 years. it worked great,no streaks so I thought I would look for it again on the internet at a lower price. Walmart had it on line site to store. I ordered it & picked it up,no S&H at the store. I put the new one together & will be using it in the next week. A good product from the name,Bissell should last longer than 2 yrs. Site to store is a good concept but needs fine tuning. Thank you for listening.
Product Attributes:
Value
2
out of
5
Meets Expectations
2
out of
5
Durability
1
out of
5
Appearance
5
out of
5
Recommends this product? No
Age:65 or older
Gender:Female
Ownership:Longer than one year
Usage:Once per month
0points
Thank you! You have successfully submitted a comment for this review.
Review 2 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Big disappointment
,06/08/2013
By BPAFreeGirl ,
Wilmington,NC
1
out of
5
I bought this Bissel after 2 Shark vac-n-steams died on me. I thought Bissel was a good name.. Good product. My first use, it left the floors a little damp, but I was ok with this as long as it was working. My second and third time using it, I noticed less and less steam. Now more steam comes out from the top, than the bottom. I detached the mop portion and the steam came out beautifully. Something in the design is flawed with the swivel head. I'll be getting my replacement, thank God I got the warranty! I just wished that I wouldn't have let the 90 days pass so I could have returned the whole thing.
:Walmart.com
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Durability
1
out of
5
Appearance
4
out of
5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:2 - 3 months
Usage:A few times per month
0points
Thank you! You have successfully submitted a comment for this review.
Review 3 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Love!
,03/19/2013
By Tzuzoo ,
Western North Carolina
5
out of
5
I bought this model steam mop on the advice of a clean-freak friend. Not so much for the sanitization but for the ease of cleaning my very light-colored linoleum. I washed my floors with regular mop and bucket 3 days before it arrived. I broke it out and used the steam mop the minute it arrived...I took one swipe across my floor...and was smitten. I need to get used to steam, I was holding the trigger down constantly and the pad got too wet. So just don't use a steady steam....The washable head was disgustingly dirty when I was done. But my floor looked fantastic. No more mop and bucket for me.
Click an image to enlarge it.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 4 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Leaks w/substantial puddles.
,02/15/2013
By Belle114 ,
Bethlehem, PA
1
out of
5
Had high hopes as my neighbor had this same steam mop and loves it. Mine, however, leaked very badly. I replaced it w/a Bissell Lift Off steam mop & I LOVE the new one. No leaks, great steam!
Product Attributes:
Value
2
out of
5
Meets Expectations
1
out of
5
Durability
1
out of
5
Appearance
3
out of
5
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 5 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
01/20/2013
By CaliMae ,
Keller, Tx
4
out of
5
Takes about a minunte to get it going but once its going, it works fine. Make my life alot easier versus buying pads/items for other mops.
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Durability
4
out of
5
Appearance
4
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 6 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Works well, durable
,01/14/2013
By Worker1260 ,
Charlottesville, VA
5
out of
5
This is a simple, easy to use and effective product. On tough floor dirt, you need to work slowly so the steam has a chance to lift the dirt.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:Longer than one year
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 7 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
01/10/2013
By Hockeyniner ,
Nashville TN
5
out of
5
Great product! Produces steam very quickly.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 8 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
WONDERFUL!
,01/03/2013
By BetteBoop57
5
out of
5
I've had mine for about 13 years and LOVE it! I just bought it for my daughter because I was tired of watching her kill herself with the Shark one (which you have to push down on the handle to get the steam out)
It cleans beautifully. No streaks. Doesn't leave the floors soaking wet.
It cleans beautifully. No streaks. Doesn't leave the floors soaking wet.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:Longer than one year
Usage:Once per week
0points
Thank you! You have successfully submitted a comment for this review.
Review 9 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
I love this Mop
,11/26/2012
By Makeda61 ,
farrell ,pa
5
out of
5
Its easy to use ,lightweight,it leaves the floors cleans and dries fast, I have to fight my husband to see whose going to clean the floors.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+1point
Thank you! You have successfully submitted a comment for this review.
Review 10 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
10/28/2012
By JANanaMom ,
Monson, Ma
4
out of
5
I like this little machine. It has a tank for cleaning solution that helps clean my kitchen floor. I have 4 little kids, 3 dogs and a husband that always forgets to wipe his shoes before coming in the house. The foor needs to be washed daily and thouroughly. I had a Hann steamer and unless your floor was spotless to begin with, it was no help. This does clean the floor, but you do have to go over and over the stubbron spots. It does leave my floor streaky, so I have to go over it again with a clean cloth and clear water. Also, I have yet to find the replacement cleaning solution, even from Walmart stores. That is why I only gave it four stars.
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Durability
3
out of
5
Appearance
4
out of
5
Recommends this product? Yes
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Thank you! You have successfully submitted a comment for this review.
Review 11 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
09/26/2012
By ppang2011 ,
Allen, TX
4
out of
5
The mop works well. One tanks of water is enough for two rooms. However the steam is just warm, not hot. Also the instructions are not very clear about how to start. You have to hold the trigger for a minute or so before you can get steam. It was not in the instruction. I had to call to get it work for the first time and their first representive did not know that either.
Product Attributes:
Value
4
out of
5
Meets Expectations
4
out of
5
Durability
4
out of
5
Appearance
4
out of
5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
-1point
Thank you! You have successfully submitted a comment for this review.
Read Comment (1)
Read Comments (1)
ralshpdgs
Braidwood, IL
Instructions
Posted 11/22/2012
Maybe they updated the packaging, but my instructions were very clear. In addition, there was a neon green instruction sticker on the filter which one can't miss.
0points
Review 12 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Works Great!
,09/04/2012
By waterbugs ,
Ohio
5
out of
5
I use this on our tile floor in both bathrooms & the kitchen/dining area. It's like mopping the floor, but no bucket! Some people were concerned with the water on the floor, but that's what it is supposed to do. You let it sit for 10 minutes or so until it dries and done. I don't think that part is any different than if you were to mop your floor. I love it! The kids make a mess, I sweep the floor & then steam mop it at least once a week. There were 2 cloths for the mop head & they are washable.
Product Attributes:
Value
5
out of
5
Meets Expectations
4
out of
5
Durability
4
out of
5
Appearance
4
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 3 months
Usage:Once per week
0points
Thank you! You have successfully submitted a comment for this review.
Review 13 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
08/13/2012
By misspriss42 ,
port saint lucie
4
out of
5
The Bissell almost meets my expectations. Everything about it is wonderful but I expected more steam power. I will continue to use it. Maybe it needs breaking in.
Product Attributes:
Value
4
out of
5
Meets Expectations
3
out of
5
Durability
4
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
0points
Thank you! You have successfully submitted a comment for this review.
Review 14 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
If you have problems with water pooling, read on!
,07/20/2012
By BlushingMommy ,
Cullman, AL
5
out of
5
I've had my Bissell for close to 2 years now. I thought it had died on me, so I went and purchased a Shark Pro Lite. It doesn't even begin to compare! The Bissell has alot more steam output, reaches deeper into crevices (I have tile floors), has a larger water container (which means less trips to the sink during mopping to refill), and has a built in filter so it's safe to use tap water. The one tip I can give Bissell users, because there seems to be a common problem of too much water on the floors, is to only depress the steam button intermittently. This also prolongs the amount of area the water container will cover.
Thankfully after using the Shark one time I called Bissell customer service and they informed me that my mop was still under warranty! That's another plus, the Bissell has a 2 yr warranty and the Shark only a year. I can't wait to get my new Bissell in hand!
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Durability
4
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:Longer than one year
Usage:Every few days
+3points
Thank you! You have successfully submitted a comment for this review.
Review 15 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
06/23/2012
By FrecklesandBeans ,
Memphis, Tn
2
out of
5
My mom and I decided to go in together on a steamer. I had borrowed one of the 'popular' brand of steam mops from a friend just to try it out...I had never used one before and was anxious to see how it would perform on my tile/hardwood/vinyl floors. It did a great job...but I also wanted to Tbe able to steam my area rug too and that particular mop did not have the carpet glider. So we decided on this model. I like Bissell products...I have the red Bissell lift-off vacuum and it's about 7 yrs old and still works! This steamer was simple to put together. I filled the tank with water and plugged it up. It does make a knocking sound when you first use it...that's due to the water filter filling up for the first time#it says this in the manual#. What I didn't like is the only time this machine produces steam is when you hold down the trigger. And it wasn't a whole lot of steam either. It would be better if the machine produced constant steam and the trigger feature would be an extra boost of steam. Holding the trigger down for steam made the carpet/tile/vinyl very damp. When my mom tried out this machine she didn't like it either...she used it on her vinyl floor in the kitchen and it took the shine off the floor making it look dull. Bissell needs to go back to the drawing board with this one...we felt it was a total flop and it will be going back to the store.
Product Attributes:
Value
2
out of
5
Meets Expectations
1
out of
5
Features
4
out of
5
Durability
4
out of
5
Appearance
4
out of
5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:1 week or less
Usage:Never
0points
Thank you! You have successfully submitted a comment for this review.
Review 16 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
I love this product
,06/11/2012
By nlm46 ,
Billings, Montana
5
out of
5
I love this Bissel steam mop, it is just what I hoped it would clean our bathroom floor and hardwood kitchen/diningroom floor.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Features
5
out of
5
Durability
5
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:65 or older
Gender:Female
Ownership:2 - 7 weeks
Usage:Once per week
+5points
Thank you! You have successfully submitted a comment for this review.
Review 17 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
moveability awkward
,06/07/2012
By verymadshopper ,
Sarasota, Florida
2
out of
5
It was heavy and hard to handle and awkward to move around corners etc. I returned it after one use. I spent more money and purchased the Shark lift away. Much lighter and easier to move around, plus it also has the removable lift away steam pocket.
Product Attributes:
Value
3
out of
5
Meets Expectations
2
out of
5
Features
2
out of
5
Durability
2
out of
5
Appearance
2
out of
5
Recommends this product? No
Age:65 or older
Gender:Female
Ownership:1 week or less
Usage:Once per week
0points
Thank you! You have successfully submitted a comment for this review.
Review 18 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Not a Happy Camper
,05/23/2012
By Bluestarmom ,
Prescott, AZ
1
out of
5
I need to take my steam mop back. When I received the steamer it looked as if the box had been retaped. When I opened the box the machine did not match the one in the box. The pads were missing. I tried to turn the machine on and all it did was make this clicking sound and something smelt like it was burning. I think I may have gotten one that someone returned. Now I have to go through the trouble and take it back. I will not order another one.
Product Attributes:
Value
1
out of
5
Meets Expectations
1
out of
5
Features
1
out of
5
Durability
1
out of
5
Appearance
1
out of
5
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Never
+1point
Thank you! You have successfully submitted a comment for this review.
Review 19 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
,03/22/2012
By BLF67 ,
Florida
5
out of
5
I had one previously that had went out after one 1yr. I had purchased a Haan which I took back asap because it did nothing. I went back and purchased another Bissell with a warranty, because I really liked the steam and what it does as far as cleaning. I would recommend it to anyone. Now my brother and cousin owns one and can't live without it....Great product and best price is with Walmart.
Product Attributes:
Value
5
out of
5
Meets Expectations
5
out of
5
Features
5
out of
5
Durability
4
out of
5
Appearance
5
out of
5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
+4points
Thank you! You have successfully submitted a comment for this review.
Review 20 for Bissell Steam Mop Deluxe Hard Floor Cleaner, 31N1
not a steam mop
,03/13/2012
By hgom ,
ohio
1
out of
5
My third steam mop and i'm not going to stop untill i find one that works. This one completely soaked the floor and made just a tiny bit of steam. If you're looking to mop your floor this is for you, but if you have wood or laminate this mop will just make it wet and soggy. You'll see if you buy it. I'm going to try a haan mop having already tried the shark and the dirt devil.
Recommends this product? No
Age:35 - 44
Gender:Male
Ownership:1 week or less
+4points
Thank you! You have successfully submitted a comment for this review.