Ratings and Reviews

Customer Reviews for Zune Zune HD 16GB Digital Media Player

This product is no longer available. Continue shopping at Walmart.

Zune Zune HD 16GB Digital Media Player

Get a grand entry into the digital world with the Zune HD 16 GB Digital Media Player where you will never miss a beat. Apart from playing songs and videos in HD, this media player with Wi-Fi connectivity allows you to play games, surf videos, and songs as much as you like. Store all your media files in this 16GB portable media player with large storage capacity. Moreover, it simply lets you tune-in to your favorite local radio stations with no extra cost. Easily connect to the latest programs or sitcoms on television with the Zune HD black media player with the A/V dock that is sold separately. For quick and easy navigation through the menu, the 3.3-inch OLED one-touch display also lets you enjoy crisp, clear, high-definition pictures. Stay entertained on the go with the Zune HD 16 GB Digital Media Player.
Average Customer Rating:
4.408 out of 5
4.4
 out of 
5
(282 Reviews) 221
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
187
4 stars
59
3 stars
14
2 stars
8
1 star
14
Customer Recommendation90%253 out of 282reviewers would recommend this product to a friend.
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
187
4 stars
59
3 stars
14
2 stars
8
1 star
14
Customer Reviews
Review 1 for Zune HD 16GB Digital Media Player

The best media player on the market.

11/01/2011
By UltraWoody360 ,
Newmarket, NH
5 out of 5
5 out of 5
I've owned (or at the very least had exp with) all major devices/brands of the media-playing variety - both popular and not so popular - including Sandisk, Samsung, Sony, Copy, Apple and Zune. I can say with the utmost certainty that the Zune HD, when focusing on media consumption, is by far superior to all other devices. Design, OLED touchscreen, combined with one of the best battery life's on the market, not to mention the best-sounding media player, to be purchased today. If it wasn't for all the iSheeps out there, the Zune HD would've been market leader. If you can get your hands on a Zune HD, you'll be glad you did. Guaranteed.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+3points
Read Comment (1)
Read Comments (1)
Customer Avatar
Garak0410
Cabot, AR
Posted 11/09/2011
Excellent Review...this is hands down the best MP3 player ever...too bad it is being phased out. Glad Zune Pass lives on though...
0points
Read Comments (1)
Read Comment (1)
Review 2 for Zune HD 16GB Digital Media Player

Zune is great, the Zune website needs help.

10/22/2011
By woodgolfdog
4 out of 5
4 out of 5
I am very satisfied with the Zune HD device, but the way the website for downloading music etc. is awkward to use. The idea of having to purchase a subscription to the site and also pay for the downloads is absurd. I am not happy with the website.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
0points
Review 3 for Zune HD 16GB Digital Media Player

THIS SUCKS!!!

10/20/2011
By darkavder
1 out of 5
1 out of 5
i bought the zune i had alot of troubles with it. it shut off twice.it stopped working in two months.if u are looking for a good product to buy dont buy the zune
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:14 - 18
Gender:Male
Ownership:2 - 3 months
Usage:Every day
-4points
Review 4 for Zune HD 16GB Digital Media Player

Great product but there are afew problems

10/04/2011
By yosl
4 out of 5
4 out of 5
The Zune Hd is a good product but the screen flickers sometimes while you use the internet and some apps like facebook and twitter. Overall the product is good for the price but if you are looking for good apps then you would rather pay another 100$ and get the ipod touch.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
0points
Review 5 for Zune HD 16GB Digital Media Player

Great Product at a good Price

10/03/2011
By MED503 ,
Oregon
5 out of 5
5 out of 5
I have friends with Zune's and comparable music players and think Zune is superior quality than comparable product. This product exceeded my expectations and was cheaper than comparable music players. If you are looking for a great product that will last and be enjoyable I would suggest getting this or another Zune product.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 6 for Zune HD 16GB Digital Media Player

bought for my 13 year old

10/03/2011
By sxyladyrider
5 out of 5
5 out of 5
My daughter will not receive this zune until her birthday on Dec. 16. I have charged it, powered it up, and played with it a little so that I know that it works, since I will be putting it away for 3 months. I received some money and wanted to get a head start on her birthday and Christmas. so far it seems pretty neat.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
0points
Review 7 for Zune HD 16GB Digital Media Player

Great Media Player

09/30/2011
By musicman200
5 out of 5
5 out of 5
Easy to use, great size. Nice features.
Works great on the job, in the car or while mowing.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
0points
Review 8 for Zune HD 16GB Digital Media Player

Awesome product for music

09/30/2011
By miaafieldathleteoftheyear
5 out of 5
5 out of 5
Great MP3 player if you're looking for the best musical experience. Sure, an iTouch is pretty cool too, but the quality of the picture is great on the HD screen of the Zune. Also, if you're looking for apps, then do not purchase the Zune. Apps are very limited for this product; quite the opposite is true for the iTouch. That has an app store you can visit and buy literally hundreds and hundreds of apps. Overall, I just wanted music and I got exactly what I wanted.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 9 for Zune HD 16GB Digital Media Player

Bad sound quality

09/29/2011
By blt220
2 out of 5
2 out of 5
Although the graphics and organization of the player were great, the volume could not go very high and when I turned it up, the sound quality of my music went WAY down. Despite the good price and my high expectations, I was severely disappointed by the sound quality of this player and returned it.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? No
Age:18 - 24
Gender:Female
Ownership:1 week or less
Usage:Never
0points
Review 10 for Zune HD 16GB Digital Media Player

I love this product!!!

09/28/2011
By lovelycuteprincess ,
Lithonia, Ga
5 out of 5
5 out of 5
The Zune allows you to listen to HD radio, podcasts,playlist, and it has a marketplace that very easy to use to purchase and synch music to it. It's extremely user friendly and loads of fun. The price is reasonable compared to ipod and other mp3's.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 11 for Zune HD 16GB Digital Media Player

iPod can't compare to the Zune HD

09/25/2011
By BMillerDC ,
Washington, DC
5 out of 5
5 out of 5
After my second failed iPod, I decided to cross over to the Zune HD and I'm so glad I did. Not only is it light as a feather and extremely thin, the graphics and touch sensibility are AWESOME! It also offers free HD radio built right in to the tuner. I would strongly suggest you buy a Zune HD and leave the iPods behind. I would also strongly suggest you get yours from Walmart.com. As usual the best value for money.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
0points
Review 12 for Zune HD 16GB Digital Media Player

90% perfect

09/16/2011
By etxeberria ,
Seattle, WA
4 out of 5
4 out of 5
This is an almost perfect alternative to that way popular brand. The sound quality is great, as are the battery life and visual quality. I'm not sure what else is important in an mp3 player, but Zune has the basics down.
Onto the "and beyond" features! The user interface is awesome. The screen's sensitivity isn't too sensitive or not sensitive enough. General setup was incredibly easy (the hardest part was waiting for it to initially charge before playing with it!) and the apps, internet, and radio are all excellent.
The drawbacks: You can only use the internet if there is a steady, reliable connection where you are. If you work or study in an area that makes you log onto their internet before using it, there's a huge chance the Zune won't be able to load the log-in screen. The apps are free, but very limited unless you download risky apps from other sites (and somehow learn how to make them work). Of course, internet use depleted the battery fairly quickly. The biggest downside is that Microsoft is no longer producing Zune products and only time will tell just how long they offer support for the ones that are already out there.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:2 - 3 months
0points
Review 13 for Zune HD 16GB Digital Media Player

Great Sound--Quirky Features

09/01/2011
By Wesa ,
NC
4 out of 5
4 out of 5
The other reviews were right--Zune's sound is excellent. This MP3 player is definitively built for music. It has one quirky flaw though--no external speakers. To hear video or games sound, you have to wear headphones.
The only real complaint I had was against Wal-Mart's advertising. The original ad sounded like the price listed was for a 32 gig. I was disappointed when the 16 gig showed up but kept it because it was still a reasonably price.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
0points
Read Comment (1)
Read Comments (1)
Customer Avatar
etxeberria
Seattle, WA
huh.
Posted 09/16/2011
Is not having external speakers really a flaw? It's a personal mp3 player, not a docking station or cell phone. :s I don't know; I guess I just don't see the "flaw."
0points
Read Comments (1)
Read Comment (1)
Review 14 for Zune HD 16GB Digital Media Player

Love This Zune

08/24/2011
By azonna
5 out of 5
5 out of 5
The screen is amazing and the apps are awesome and music is fantastic. I owned an original and this was worth getting the HD.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
0points
Review 15 for Zune HD 16GB Digital Media Player

Best Mp3 Player

08/21/2011
By Sugarfoot916 ,
Kansas
5 out of 5
5 out of 5
I bought mine the week they came out as an upgrade from my 1st Generation 32GB Zune. I use it everyday and prefer it over my laptop because it's easier and more fun to use. I was a little nervous when I first got it because I wasn't sure the new technology would function correctly but I've never had a problem. In fact, I call it the Indistructible Mp3 Player.
Last week I couldn't find it and finally gave up, thinking it was somewhere in my car and I would look for it later, but whilst doing laundry I heard something banging around in the dryer so I opened the door and there was my Zune; I had left it in my jeans pocket. I said to myself, there is no way this thing made it through the washer AND the dryer. I took it out, hoping that maybe, just maybe it would turn on, no such luck. So I simply set it on the kitchen counter, knowing it wasn't ever going to work again. The next day I was lamenting to my father that my Zune had been washed and he suggested I try to charge it, just to make sure it really was ruined, as soon as I got home I hooked it up to my computer and lo and behold, it turned on! It works fine, in fact, it may even run faster than before.
This is truly the best thing I have ever purchased, if you're thinking about buying an iPod, don't. Buy this instead. It's easier to use and the software is so much more simple than iTunes. The apps are great, there isn't that many but Microsoft is always coming out with new ones and upgrades, and the eReader app has totally changed the way I think about reading. The ability to use wifi is fantastic and like I said, I use this more than I do my laptop.
This product is perfect.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:18 - 24
Gender:Female
Ownership:Longer than one year
Usage:Every day
+5points
Review 16 for Zune HD 16GB Digital Media Player
08/15/2011
By aboysmother ,
GA
5 out of 5
5 out of 5
The Zune was purchased for my 7-year-old son, but my husband and I both enjoy it. It doesn't have a lot of apps but it has plenty for us. They keep adding more apps to the website every month. We have been able to load the songs we had previously purchased on it. It plays songs we have bought from every website. Zune online also offers songs and vidoes you can purchase. We did buy a wall charger for it because we use it all day every day. This has been a great purchase!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+2points
Review 17 for Zune HD 16GB Digital Media Player

I love this player!

08/10/2011
By Bird452 ,
Albuquerque, NM
5 out of 5
5 out of 5
I bought a 16 GB Zune last summer and immediately downloaded every song I love. I have saved a fortune in CD's not to mention that can download the songs I really like, and not buy a whole CD for one song. My brother latched on to my Zune and I had to buy him this one to get mine back. It's easy to use and doesn't weigh a ton. It is quite simply perfect!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Usage:Every day
+1point
Review 18 for Zune HD 16GB Digital Media Player

Does It All Without Itunes!

08/05/2011
By Gillette18041 ,
New York City
5 out of 5
5 out of 5
Excellent sound. Easy to use. Intuitive software. I don't have to use Itunes. Perfect
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:55 - 64
Gender:Male
Ownership:Longer than one year
Usage:Every day
+4points
Review 19 for Zune HD 16GB Digital Media Player

My son loves this!!

07/19/2011
By FTLGRL ,
Fort Lauderdale, FL
5 out of 5
5 out of 5
Great products, my son really likes this; and says there's tons of songs you can download free with the 15-day trial membership. Great overall purchase!
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
5 out of 5
5 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
+2points
Review 20 for Zune HD 16GB Digital Media Player

a great mp3 player for a beginer is like an ipod.

07/16/2011
By nipongi
5 out of 5
5 out of 5
i think that is a very good product and is very economic more than an ipod.
Product Attributes:
Value
5 out of 5
5 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
+1point
1-20 of 222 total reviews
1 2 3 4 5  ...  12 Next