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Customer Reviews for Vizio VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

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Vizio VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Designed for home theater enthusiasts, this universal Vizio soundbar is for everyone and works with most HDTVs. It comes complete with cutting-edge sound technologies such as SRS TruSurroundHD to hear rich bass and clear dialogue. This soundbar with wireless subwoofer also includes SRS TruVolume to automatically limit abnormally loud sounds, such as annoying commercials.
Average Customer Rating:
3.923 out of 5
3.9
 out of 
5
(91 Reviews) 85
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
42
4 stars
24
3 stars
11
2 stars
4
1 star
10
Customer Recommendation81%74 out of 91reviewers would recommend this product to a friend.
Open Ratings Snapshot
Rating SnapshotOverall Rating Totals
5 stars
42
4 stars
24
3 stars
11
2 stars
4
1 star
10
Customer Reviews
Review 1 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Don't waste your money!

01/23/2011
By ,
Texas
1 out of 5
1 out of 5
I bought this product excited about finally having surround sound in my home. When I got it all unpackaged and installed, I could not get the speakers to pair. I called the customer support, and they only walk you through the same steps in the manual. I was informed the product was defective. They said I could send it in (at my own expense) and they would replace it, or I could return it to the store. I retured it and got another one, returned home set it up FINALLY got it to pair. Had great sound! The next day, guess what....it no longer would pair. I again called cs and they again told me I had a defective product. 2 for 2! I can again return it at my expense or take it back to the store. Guess what? I'll return it and purchase another brand! I had never purchased a Vizio product and thought I would give it a try. Now I know better!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:35 - 44
Gender:Female
Ownership:1 week or less
Usage:Every day
-1point
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Customer Avatar
South Dakota, USA
Posted 06/29/2011
I apologize for any inconvenience this may have caused. If you have any questions please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
-1point
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Review 2 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Unable to make work with tv!

12/29/2011
By ,
Wheatland, WY
1 out of 5
1 out of 5
Have still not been able to get the system to work with the HDTV that we have. It is not a simple plug and play that was advertised!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:1 week or less
Usage:Every day
-1point
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Customer Avatar
South Dakota, USA
Posted 01/08/2012
I apologize you are experiencing an issue with your Home Theater System. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 3 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

terrible product

04/09/2011
By
1 out of 5
1 out of 5
This product says it has virtual surround not true its virtually non existent. the sound bar its self has worse sound than my tv speakers. The sub is ok but for the price it is just not worth it. I returned it promptly and got an RCA product for a lot less money and it sounds so much better
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Never
-6points
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Customer Avatar
South Dakota, USA
Posted 06/29/2011
I apologize for any inconvenience this may have caused. If you have any questions please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 4 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Lasted only 1.5 years, just out of it's warranty.

07/13/2011
By
1 out of 5
1 out of 5
I had problems with the product before the 1 year was up. I went through the troubling shooting each time I called, and it worked for a while. About 1.5 years into my owning it started cutting out more often and the troubling shooting stopped working. I was told to send it proof of purchase which I did, the next time I called I was told too late for a replacement. I would think a product like this $$ should last for more than a few years. Not less than two. It it not worth putting out because the sound get cuts off and on. What a waste of a lot of money. Customer service was little to no help, except to run out the time clock.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Ownership:Longer than one year
Usage:Never
+2points
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Customer Avatar
South Dakota, USA
Posted 08/02/2011
I apologize you are experiencing an issue with your VHT510. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
+1point
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Review 5 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Not worth the price

11/19/2011
By
1 out of 5
1 out of 5
the sound is ok, but I'm technology challanged and the directions aren't very good. We accidentally got it to work after messing with it for an hour, had to guess where to plug in the optical cable that we had to buy, and still haven't figured out how to make it work if we watch a regular DVD on our blue ray player. The Power bar only stays on for a short time so you have to hit the remote to see if its on. But the remote is probably the worst part about it. It's to small and you have to hit the buttons repeatedly before it will work.
:Walmart.com
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
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South Dakota, USA
Posted 12/02/2011
I apologize you are experiencing an issue with your Home Theater System. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 6 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Not compatible with all TV's

03/18/2011
By
1 out of 5
1 out of 5
When using the fiber optic cable for sound it is not compatible with all tvs! We have a Panasonic TC-501S and it does Dolby digital output unless NTSC channel is selected, the sound bar requires PCM output :( Taking it back tonight.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
-3points
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Customer Avatar
South Dakota, USA
Posted 06/29/2011
I apologize for any inconvenience this may have caused. If you have any questions please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 7 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Quit Working

12/09/2010
By ,
San Marcos, TX
1 out of 5
1 out of 5
The sound bar worked nicely for a few months, then quit. Tried to get assistance from the Visio call center. Their menu option didn't have a selection for this product (guess they don't realize they make it). Had to select the TV option. The person on the line was less than helpful. Obviously reading a script with the conclusion that it was the "cable box" eventhough we could not get any sound to come out of the thing using any configuration he asked me to use. Bought it at Sams, fortunately, they now have it and I have a credit on my discover card. A piece of junk.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:2 - 3 months
Usage:Every day
-2points
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Customer Avatar
South Dakota, USA
Posted 06/29/2011
I apologize you are experiencing an issue with your sound bar unit. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 8 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Vizio Junk

06/11/2010
By
1 out of 5
1 out of 5
Recieved the vizio sound bar, and it was dead out of the box. Call vizio support and emailed them my reciept. They tried to tell me date was not on the reciept which of course it was. Dates are always on reciepts, and the warranty would not apply. I told them too late I had already taken it back to a real store. Save your money and get a good sound system. YOU GET WHAT YOU PAY FOR !! This was junk and the remote is very cheaply made, no good.
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
-5points
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Customer Avatar
South Dakota, USA
Posted 06/29/2011
I apologize for any inconvenience this may have caused. If you have any questions please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 9 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Bought and Returned

08/07/2011
By ,
Strongsville, OH
1 out of 5
1 out of 5
I bought this sound bar, got it home, went through all the trouble of hooking it up, set back in my lazy boy and turned it on. Nothing. The sound eventually started but it was only playing intermittently. I tried some trouble shooting steps, then called Vizio, they walked me through the same trouble shooting steps. Vizio finally told me "Well sir, looks like you have a defective unit", NO DUH. They offered to replace it, but I opted to take it back and return it. I ended up purchasing a new 55" TV and sound bar from NewEgg.com. I will NEVER make the mistake of buying anything made by Vizio!
Product Attributes:
Value
1 out of 5
1 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Every day
-3points
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Customer Avatar
South Dakota, USA
Posted 08/16/2011
I apologize you are experiencing an issue with your sound bar. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 10 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Disappointed

12/21/2011
By ,
Pittsburgh
2 out of 5
2 out of 5
This is a reasonably priced soundbar/sub system. It sounds decent but below are where this system falls short.
-When the sub hits the mids and highs drop off.
-The sound bar is pretty tall which blocks off the bottom of the tv screen.
-Remote is cheap.
-Remote has a vary narrow signal range.
-No indicator to let you know if the system is on or which input you have selected.
Other than the previously listed items (which I think are major), it is a budget friendly system. Its well constructed and looks very sleek. The operation and set up is easy and great for the non-techie.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? No
Age:35 - 44
Gender:Male
Ownership:1 week or less
Usage:Never
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South Dakota, USA
Posted 12/30/2011
I apologize you are experiencing an issue with your soundbar. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 11 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Not satisfied...returning.

11/24/2011
By
2 out of 5
2 out of 5
Not very user friendly unless you are familiar with electronics. Cable to hook up to receiver not included....another $30. Could not tell if bass was synced or not. The display lights are weak. Remote not very user friendly. It seemed to just make it louder. I can't justify the cost for this system.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? No
0points
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Customer Avatar
South Dakota, USA
Posted 12/02/2011
I apologize for any inconvenience this issue may have caused. If you have any questions please, contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 12 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Maybe For You, Not For Me

12/09/2010
By ,
Chiefland, FL
2 out of 5
2 out of 5
I bought this unit along with a new Sanyo LCD tv. I have read many good reviews about this product and decided to get it. The unit is almost the same width as the tv and blocks the tv remote from working. The remote for the unit has a very cheap look and feel about it and has it's own issues. The manual says the remote will only work within 39 degrees of center and that is correct. My chair is almost at 45 degrees and the remote will not work from that position. The couch is 11' from the unit and the remote works only sometimes. When it does work, the volume is very difficult to adjust as it wants to go to full or very low volume. I will say that we watched a few minutes of the latest Star Trek blue ray and the sound bar & sub sounded very good. We saw that it was not going to work out for us so I boxed it up and it's going back tomorrow.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:1 week or less
Usage:Never
0points
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South Dakota, USA
Posted 06/29/2011
I apologize you are experiencing an issue with your sound bar unit. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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Review 13 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

wouldn't work

09/27/2011
By ,
Erie, PA
2 out of 5
2 out of 5
I could not get the sound bar to work with my brand new 42" 3D Vizio TV. I took it back to the store and bought a Samsung Soundbar, which I brought home & plugged in and it worked out of the box. On a positive note, the Vizio product looked great and the return to Wal-Mart went smoothly.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
1 out of 5
1 out of 5
Recommends this product? No
Age:55 - 64
Gender:Male
Ownership:2 - 7 weeks
Usage:Every few days
+4points
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Customer Avatar
South Dakota, USA
Posted 10/05/2011
I apologize for any inconvenience this issue may have caused. If you have any questions please, contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 14 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

marginal customer service from vizio

11/25/2009
By ,
Mountain Grove, MO
3 out of 5
3 out of 5
Original equipment did not work correctly out of the box. After trouble shooting with Vizio, had to wait for another unit to be shipped. Wasn't very happy with the way Vizio handled the situation, since unit was no good out of box, and I ended up having to wait another two weeks to get a new one. They acted like they were doing me a big favor. After receiving new unit, it is working fine and is a good value for the money. Hopefully this one lasts a little longer!
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
Age:25 - 34
Gender:Male
Ownership:1 week or less
Usage:Every day
+1point
Review 15 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Somewhat disappointing

12/19/2009
By ,
Grants Pass, OR
3 out of 5
3 out of 5
I needed a 'loud' speaker system since I have difficulty hearing voices clearly. The Vizio sound bar had been noted in research to have a good volume. The volume is adequate on most channels, but does not clear up the voices. The wiring that came with the soundbar to connect to my TV (Samsung) would not work. Another cord was indicated which I had to buy separately. The worst part of this system is the remote! I thought the system didn't work and was about to take it back, when in desperation I pushed very hard and long on the remote 'buttons', and finally got sound from the sound bar. In all, this is an adequate sound system, the base is good, but the remote is awful!
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? No
Age:55 - 64
Gender:Female
Ownership:2 - 7 weeks
Usage:Every few days
+3points
Review 16 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS
12/09/2012
By ,
East Central KS
3 out of 5
3 out of 5
We chose the Vizio Soundbar because we thought with our also newly purchased Vizio 65" television, it would be easy to install...we couldn't have been more wrong. After hours of attempting to install it ourselves, we called the Vizio help line (which that phone number was no where in or on the box of the sound bar... thankfully it was in the info that came with our Vizio TV) After several attempts with a very patient customer support person, we were finally able to install it. Our problem....the audio-video cord needed to connect it was not included in the box...thankfully we had one on hand from an old DVD player. Once connected, the system sounded great and we couldn't be happier, but wish they had spared us much frustration with the right components in the box.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Female
Ownership:2 - 7 weeks
Usage:Every day
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South Dakota, USA
Posted 12/12/2012
I apologize you are experiencing an issue with your Home Theater System. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 17 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Returned for a Sony soundbar

01/08/2012
By
3 out of 5
3 out of 5
I actually returned mine and got a Sony HT-CT150 soundbar.
The (2) RCA connectors gave me static through the soundbar. Through trial & error, it was definitely the soundbar. Plugging the optical cable into the soundbar, the cable was extremely loose. Just touching it made it lose connection. This optical cable was tight in the back of my Vizio TV so I know it wasn't the cable.
With (2) of the connections not working, (1) being really flaky & the remote is the most horrible remote I've ever used, Vizio forced me to look at other brands. I think I found out why there are so many refurbished units being sold by other retailers.
This soundbar did sound great & having a wireless sub was really nice.
The Sony on the other hand, although doesn't have a wireless sub, sounds just as good, has a better remote, customizable settings & many more connection options. Walmart had the Sony for $248, it's now $300. Amazon has the Sony for $210.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
2 out of 5
2 out of 5
Recommends this product? No
0points
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South Dakota, USA
Posted 01/11/2012
I apologize for any inconvenience this issue may have caused. If you have any questions please, contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946.
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Review 18 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Great sound...but....

05/11/2011
By ,
Lodi, CA
3 out of 5
3 out of 5
..doesn't integrate with my DirectTV remote control. Sound must be adjusted by using the remote that came with the sound bar or by a Vizio compatible device. Using all access codes available does not fix the problem either.
Product Attributes:
Value
3 out of 5
3 out of 5
Meets Expectations
3 out of 5
3 out of 5
Recommends this product? Yes
Age:35 - 44
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+2points
Review 19 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

Good value for the money

12/23/2011
By ,
Santa Ana, CA
3 out of 5
3 out of 5
I bought this because the speakers on my Element 55" TV aren't that great. This was a cheap option to add quality sound without breaking the bank. You don't notice how bad your TV speakers are until you add a soundbar and then do a comparison. Don't expect to get a 'Bose' quality sound from this soundbar. It delivers what you would expect for 200 dollars. Subwoofer performs as expected. The wireless feature was the main reason I bought it.
Product Attributes:
Value
4 out of 5
4 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 7 weeks
Usage:Every day
+2points
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South Dakota, USA
Posted 12/30/2011
Thank you for taking the time to give us your feedback, we value hearing from all of our valued customers. We’re happy to hear you’re enjoying your soundbar! Should you ever have any questions or need assistance, please don’t hesitate to contact us through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or by phone: 877-698-4946.
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Review 20 for VIZIO SoundBar w/ Wireless Subwoofer, VSB210WS

sounds great, but a little pricey

08/21/2011
By ,
midwest
3 out of 5
3 out of 5
really enhances the sound quality of my television, but doesn't replace a true surround sound system while watching movies. the led feed back is pretty cheesy, as well as the remote. that being said, playing cd's and mp3's in my dvd player sound great. no need for a stereo in the room. music channels also sound great.
Product Attributes:
Value
2 out of 5
2 out of 5
Meets Expectations
4 out of 5
4 out of 5
Recommends this product? Yes
Age:45 - 54
Gender:Male
Ownership:2 - 3 months
Usage:Every day
+1point
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South Dakota, USA
Posted 08/30/2011
I apologize you are experiencing an issue with your VSB. Please contact us so we can assist you. Technical support is available through chat: chat.vizio.com, e-mail: techsupp@vizio.com, or phones: 877-698-4946
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